Hotels in City Center of Johor Bahru, Johor Bahru

It’s been a while since my last stay at KSL, and this visit was overall decent. Check-in was quite fast, probably helped by the off-peak timing as I arrived around 8pm. The lifts at Tower 1 are much faster compared to Tower 2, and I was happy that my room assignment was near the lift as requested. On the downside, the room could use some refurbishment as the paint looks tired, and the chiller wasn’t working and had a bad smell. On a positive note, I was pleasantly surprised that the room came with a bathtub, which was a nice touch.

Nice and clean. Comfortable room. Sad that they only had twin bed when preferred queen but understand it was subject to availability. When I wanted to combine the beds, a staff came to help straight away. I was impressed at how fast they came to help. Overall nice stay and comfortable! Will recommend as it is so near KSL mall, food and beverage places. International buffet breakfast was also very nice with lots of choices. They also have infinity pool which was a nice touch.

The hotel location is convenient. There are a few exits and generally not difficult to find grab at the exits. The room is spacious and clean. Breakfast range is fine (plain prata is quite nice). I rated amenities low as the lift design is not good. There are only 3 lifts that operate between 8th to 33rd floors. It is okay when all 3 lifts are operating. For my 3D2N stay, there was almost one full day where one or two out of 3 lifts were down which led to super long wait for the lift at peak hour like breakfast time. Do think they need to relook into the lift.

The moment you step into the hotel, it has a nice fragrant and light smell like those 5 stars hotel. For $135, I booked a room for two with a single beds and two breakfast. The room is clean and have all the amenities needed including a microwave oven. The weighing machines do not have batteries. There is also a courtesy call to ask if everything is alright and I was given a late checkout.  The location is excellent, near the CIQ and mall. In addition, it has a shuttle to fetch you there at like one hour interval say 1230pm 130pm 230pm  It has a gym too. But I didn’t get to use it.  The breakfast is located on the 1st floor and has a good spread of food. It lasts till 10am and you can still take all your food and sat till 1030am. I wanted to get the salted butter and was informed that there isn’t any left.  The staff will also give you a call to ask if you would like to have an extension stay for another day too. Service is excellent and will come back to stay again.

Hotel building is quite old but well maintained. Location is good, accessible to a lot of shopping places. Easy and convenient for Grab pickup! The breakfast was really very good spread, we all enjoyed it! But forgotten to take photos, oops.... We explored the gym and swimming pool after breakfast, would be planning to stay here again so that can enjoy the facilities.

Yesterday we reached hotel at 3.30pm, we request to change the room because the room is towards the lift, and moreover the bed is the add-on bed from a single bed room as the attached photo. Thus we request to exchange the room and the receptionist who call JC Kaur told us that no room can be changed for now and need to wait till evening. Since I’m need to go out due to urgent case, I left and back at 9 something. Then she said can exchange the room for us. I will not coming back again!

Room aircon not working. Assured change of room next day only but given evening only n Duty Mngr Ivan was extremely cold. We were given complimentary 2 days breakfast which was not satisfactory. Coffee machine was giving out Americano rather watery n we informed the staff tat n they didn’t take any action. We also realised this hotel automatically controls de aircon to higher temperature after 7pm each night leaving our room warm. Both nights were a disaster. Aircon vent is dusty as it aggravated my asthma. They charged us to upgrade to Kings room as only a king room and a double room can have interconnected rooms. This could be detailed in Trip.com we would have not booked this hotel. Feel ripped off after not getting a proper test nor sleep. If nothing is done to compensate my stay, I will put this up in social media.

The location of the hotel is indeed a plus factor . The check in process was swift and the staff are friendly and helpful . The hotel room seem abit old with the water heater not able to discharge hot water . There is also insufficient of wall plug socket and the noise output from the air conditioner and for some time will feel the room very warming though there is no change in the temperature and was set at very low degree celsius . The wifi connection is not strong and will experience been cut off and need to sign in again, so best is to subscribe to own data roaming or buy local sim card . The gym facilities and equipment is just very basic and try to visit when no people if not might need to spend time waiting for available equipment fitness to use .

It's a king bed room, the location is good and room is cleanliness, the counter staff is kindly, serves wit smils always, sure will book this hotel again.

Hotel location is great. 10 mins walk to KSL Mall and nearby is the Century Street Food Centre. Our room is newly renovated. It was clean, very spacious & equipped with all the necessary amenities. The king size bed and pillows were very comfortable. Only downside was the aircon was not cold. The service provided by the lady at the reception was commendable. Overall had a pleasant stay.