TownePlace Suites Joliet South

Needed a place to stay to meet up with a friend and travel to IA. Joliet in general is great for this and this hotel fit the bill. It is right off of I-80 so easy on/off the highway. There’s a fair number of food options very close by as well. Hotel is slightly dated but the room was very comfortable. My only quibbles were fairly minor: the bathroom had no light near shower and it was really dark there, even in daylight. I wish you court stream from phone on your Tv but you could sign into Netflix, which was nice. The breakfast was a but subpar. They had two hot options but very limited cereal and no bread for toast. But I want to give a shout out to the staff: to a person they were friendly and helpful. Didn’t rate five stars because it’s not a five star place, but for hotels in this range I think it’s 4/5. It would be higher if it were not quite so dated.

This is a mixed review – – some good – – some bad. The rooms are, although small, nicely accommodated. The TV is tiny – – but so is the room. There was no ice bucket to be found. Upon check-in, as a Marriott Bonvoy member, there was not a “token“ greeting gift? The breakfast was short and sweet – – not much selection. So, not sure why I would choose this hotel over any others in the area.

While my family and I were having breakfast the morning of Aug. 21st, there was a conversation going on at the table next to us. It was between the owner and/or manager of the hotel and the contractor doing the renovation work for him. It was quite clear that the owner/manager was refusing payment to the contractor. It was clear to us during this conversation that the owner/manager was reneging on part the agreement. The contractor was simply asking for a partial payment that the owner/manager had promised him and now won't pay. Make no mistake, we heard the entire conversation. We felt badly for the contractor whose crew seemed to be doing a good job. We were there for 4 days and 3 nights and the work going on was of no inconvenience to us for our stay there. I don't believe I will be staying there again, even as nice as our stay, and as pleasant the staff were. I am also going to report this incident to Marriott. I think they should know about it. Please don't try to give me an explanation concerning this situation. It should have never happened in front of guests.

Very accommodating staff and excellent accommodations. Autumn was an outstanding night desk host! She helped to make sure our stay was great! Great lobby area that has room for groups looking to hang out. Also a great outdoor patio with grills and lounge space

First night in USA for a road trip and stayed at Towneplace suites at Joliet South, the checkin was easy and reception staff super friendly. Room was clean and quiet ( just what you need for the jet lag recovery) and the complimentary breakfast was just what we needed, the choice was really good with something for everybody.

My girlfriend and I travel full time, and we stayed here for one night in a 2 bedroom. We didn’t want to go into the typical Towneplace Suites dive-bar-style lobby (television on, music playing), so we just told them to issue a mobile key. They didn’t, of course, so we told them to bring our key cards to us in the parking lot instead. They did, but not without making sure we knew it was a huge hassle for them, and totally not standard protocol. Sure does sound like not my problem. Want to force guests through your lobby? Then maintain a decent lobby atmosphere. The room was clean enough. Hotel was a carelessly designed waste of potential, as with nearly every Towneplace Suites in the country. Non-existent soundproofing in the rooms/floors/ceilings, as-per the brand standard. Internet was ridiculously slow - even their “high speed” internet was something like 5 to 7 mbps both ways. LTE was faster. The current standard for high speed internet is 30/30 mbps. A few good things, in my opinion, that I’ll say about this place: Compared to other Towneplace Suites hotels, the beds and pillows were excellent. The shower heads are the best kinds found in Towneplaces, the oven light worked, and even the surface light on the microwave worked. And to their credit, it was technically possible to get to our room while completely avoiding their dumpster of a lobby.