Guest User
February 15, 2025
Unfortunately, do not stay here. It has taken us a month to not be livid about the experience here, but we must warn others. DO NOT STAY HERE. The remaining staff that are there are terrific, remaining staff are the key words here. Something is fishy about this place and we left after one night. Do not spend your money here. The brewery was CLOSED, the creamery was CLOSED, there is NO farm - when we asked they said the animals had to be 'moved', the dock was in DISREPAIR, the dive shop was minimally staffed and they did not seem to want to be there and really weren't there for long, it too bad because I think the place used to be functional - the rooms were nice but smelled unused. I'm not sure where other reviews saw a garden - there was NO garden. There were only dead planting beds where vegetables had once been. It felt like a bad Scooby Doo adventure. We were so excited about this stay, and came away utterly disappointed. They also lie. A woman by the name of Andrea maybe had been helping us via email as we had made the rez a bit in in advance for our 20th anniversary after doing a ton of research, but there was no Andrea, she had 'left'. The staff whispered - 'we miss her', it was sketchy. We even continued to get emails from the mythical Andrea after we left. Do not stay here. The American friend of the owner was out of his mind, wired and bug eyed, and the whole place felt really not ok. He was supposedly managing the place and said directly to us 'oh, I didn't know anyone was coming today'. One other group checked in later in the day. There were no other guests at the resort. It was really off. You don't go somewhere and find everything closed and minimal staff that look scared and confused. The restaurant closed at 7pm and none of the other parts of the resort were operational. It was really sketchy. Something was up. We lost money, no refund of our deposit which we had put with 'Andrea' for half of our 5 day stay, not even a discussion about it, but it wasn't worth the fight. We travel a lot and are chalking this up to a weird adventure. Wanted to save others from the trouble. It should have been a red flag when other folks on the island in hospitality did not know of this place, its a small island. Stay elsewhere. I just really feel for the remaining staff. Don't believe the website, be warned - The Resort at Marble Hill is either going out of business or fronting for something else. DO NOT STAY HERE.