Guest User
August 22, 2023
TLDR; avoid at all costs After looking at several options in the area I picked this hotel for my wife and I to enjoy a few nights at the end of our vacation in the south of France. We were looking for a relaxing stay and were very excited by the hotel's offering via their website. I cannot stress enough how under the mark this hotel landed. The room is out of date, not aesthetically pleasing at all, and overall looks nothing like the glossed-up pictures on the website. When you spend EUR650+ a night for a hotel that is rated "4/5-stars", you expect a certain level of service and ambiance, and Hotel Juana simply did not have it. (I keep staring at the pool in their cover picture and laughing about how wildly different it looks in person) The hotel was nice enough to let us sweat it out on a walk a few blocks down the street to see another room at their sister hotel the Belle Reve, and again, the room just fell wildly short of what I have experienced time and again in other hotels across Europe. The hotel insisted on charging us our full deposit even though we decided to move on a pay a similar price for a much better experience down the road. If you are looking for that 1930's art deco vibe, stick to just grabbing a drink at the bar. If you are looking for a luxury hotel experience like the one displayed on their website. Look elsewhere.