Grape Hotel(Jurong Wanda Mall Store)

Quite satisfied, the environment is clean, the room is large, the bunk bed mattresses are hard but suitable for children, the facilities are complete and well-equipped, there are supermarkets and shops around the hotel, it is very convenient to travel by car, and there are free parking coupons, overall five-star praise

I set Do Not Disturb in the room, and the cleaning lady pushed the door open and went in. The reason was that I didn’t tell her when she knocked on the door that there was someone inside and I was sleeping at the time. That meant that the customer had to stay awake and couldn’t do anything in order to respond to the cleaning staff. , I asked the front desk and the front desk said that Do Not Disturb was of no use and no housekeeping would look at it. I called the front desk to report the situation and the front desk directly said that you should talk to our leader and hung up the phone. I went downstairs to check out and solve the problem. I was delayed for twenty minutes and no one came. The front desk kept lowering its head to contact this person and that person, saying that it was the leader who had solved the problem with me. I didn't even see the leader in person. Later, the leader called me and said that he Did you stress this no less than five times in the hospital? ? ? I came here to hear that she was in the hospital. She didn’t give me a solution for ten minutes. The big window in the room leaked air and the air conditioner was turned on at 30 degrees. It was quite cold. I didn’t care about my privacy. The aunt who came in when I followed her could do it. rush

The check-in experience was very poor. The air conditioner was broken and the wind coming out was all natural wind. The air conditioner made a lot of noise and there were hairs on the sheets. It must have been because the sheets had not been changed. It was very disappointing!

最近因商務出差入住了葡萄酒店，體驗非常棒！位置超優越，離我辦事的地方很近，周邊還有不少餐廳和便利店，出行和生活都很方便。前台辦理入住迅速，工作人員熱情又專業，服務細緻入微，讓人倍感貼心。房間寬敞明亮，設施齊全，床品舒適，辦公桌椅高度正合適，超滿意的一次體驗……

超讚的一家酒店，前台服務主動熱情，房間挺大的，每個角落都打掃的乾乾淨淨，後門出去就是超市，晚上也有夜市攤，真的太方便了。

房間很乾凈，服務態度也很好，下次還會再來的