Regnum Carya

The property boasts top-notch facilities like tennis and golf courses. Guests appreciate the tranquil ambiance with stunning sea views and commend the diligent, accommodating staff for ensuring a pleasant stay.

My wife and I have now stayed at the Regnum 8 times since 2016, and it has been, once again, an exceptionally good golfing holiday at the Regnum from arriving on 23 April and departing on 3 May.... I am writing this immediately after our return. This year was my wife's 70th birthday in April, so was an even more special time this holiday. We would like to commend one member of your staff (Ms Sudenur) who has been instrumental in making this a very special time for us and our group of friends. Ms Sudenur has gone above and beyond in making arrangements on my wife's actual birthday for dinner in the Teppanyaki Restaurant. Without being asked she made a point of videoing the men surprising her in their Scottish kilts for our pre-dinner drinks as well as arranging flowers together with a cake for delivery to our room. Both of us recognise all her hard work put in by the management & staff (with particular thanks to Sudenar) for making this another great holiday and for the focus on the details that made it such a memorable day for my wife's birthday. Everyone in the group are already talking about coming back next year.

We recently returned from a week-long stay at the Regnum Carya. The resort is stunning and expansive, providing ample opportunities for exploration and activity. Fantastic waterpark and activities for kids and plentiful food drinks and ice lollies. Due to a three-hour flight delay, we arrived at the hotel at 2am. Unfortunately, the late hour meant that only a skeleton staff was available, and our welcome was not as warm as we had hoped. We were shown to our rooms and given directions to late-night dining restaurant. As first-time visitors, we found the lack of information at check-in challenging. No map was provided, nor were we advised to download the app, which we only discovered later. We were instructed to scan a QR code to contact guest relations, but a more proactive approach from the staff would have been appreciated. Providing first-time guests with a factsheet or suggesting they download the app at check-in would be beneficial. We also were not made aware that there was a form to fill in within the key wallet relating to the CIP service and we only noticed this on the last day. Our hotel room was spacious, with a large, clean bathroom and a massive walk-in wardrobe. Although the view was not the best, it did not detract from our experience as we rarely used the balcony. Housekeeping did an excellent job, and the turn-down service was a lovely touch. We took advantage of the complimentary À la carte dining included in our package, dining at the included restaurants on four nights. This service has now been removed. (I did email the hotel in advance of our visit to confirm what À la carte restaurants we could visit for free and to ensure it was still part of our package, and it took multiple attempts to get a definitive answer from them). It was peculiar that, despite being told that only a few slots were available, many tables remained empty when we arrived and when we left our sitting. This discrepancy may be due to staffing levels, but it seemed strange that only a handful of tables were occupied during our meal. The food in the restaurants was exceptional, with the Japanese and Turkish cuisines being our favourites. Special thanks to Altan, who looked after us on several occasions with kindness and attentiveness. Breakfast at the buffet was delightful, with Mehmet providing outstanding service. For lunch, we sampled various snack bars around the resort. You will never go hungry and there are options for even the pickiest of eaters. It is worth noting that British guests are not the majority at this hotel, and it appears that staff are cautious not to upset certain nationalities. For instance, we experienced queue jumping at reception, and the staff served the queue jumper instead of us. This behaviour is concerning and should be addressed. Additionally, we experienced two pool closures due to cleaning (code brown alert). Despite the availability of swim diapers at lifeguard stations and multiple signs indicating their necessity