Papillon Belvil Holiday Village

We booked this hotel for my husbands 60th Birthday. Hotel was lovely and Anton helped make it special with bottle champagne etc which was lovely. Food in this hotel was lovely and so much choice. Hotel was spotless and staff were all really nice and hard working. Would definitely recommend and will be back.

The Good: Generally speaking you get a lot for your money. We paid the same amount for the same week last year in Majorca and what this hotel has to offer is significantly more in every aspect. There is a lot to do here. My children were never bored. The entertainment package is excellent - there could have been more variety as it was largely dance groups, but the quality of them was fantastic. There are live bands, karaoke, discos after the main entertainment which we really enjoyed. 4 of the 5 outdoor pools here are heated which means you can enjoy them most of the year round. Dipping into the unheated pool proved just how much they were heated. My daughter got an ear infection (she is prone to them and this is not a reflection on the hotel) and was in quite a lot of pain. We spoke to reception and 4 hours later there was a prescription delivered in reception for 15 euros which cleared it up and stopped it ruining her holiday. The food, especially at lunch time was good. Particularly the burger bar on the beach front which was outstanding. The animation team were lovely, and quickly learned people's names. A special mentioned to the blonde lady who did the darts (sorry I didn't catch your name as you knew mine!) she was outstanding. The kids club is brilliant - my daughter loved it. The effort they put into Halloween was incredible. There was a desperate party on the tennis court. The Nitpicking: The rooms are small. We moved the mattress of the pull out bed onto the floor as where it was positioned my child would have banged their head every time they woke up. However, given that we only used our room for a quick shower and to sleep, it was not a huge issue. I would probably book a 2 bed apartment if we returned to this hotel chain. The bed are very very hard. However, we rang reception and within 10 minutes they had delivered more pillows and a mattress topper which transformed our sleep! Some cocktails were hit and miss depending on who made them. Our shower was plumbed back to front so we had to put it on the cold setting for hot water. Not a huge issue but it was confusing for the first use! General Tips: Having read previous reviews from English guests I was apprehensive about the way we would be treat, or that no one would speak English and my children would not make friends etc. This is absolutely not the case. Most staff are able to converse well in English and I would estimate at about 1/3 of the guests being English. At no point did I struggle to be understand or understand staff. Take floaties and plenty of sun cream with you. These are available on site but at eye watering prices. The resort operates in Euros. Make sure you take some with you as there are a few extra activities the kids can do. Additionally any medicines needed must be paid for in cash. If you plan on visiting in October, it is very warm during the day but very chilly on a night, so pack plenty of warmer clothes (even a coat) As other reviews h

First class hotel , food was amazing but the staff really make this hotel great, from the first day they make your holiday special. The only negative I have is, one guest was wearing an inappropriate t-shirt (for a family friendly hotel ) and a few guests mentioned it but it seemed the management chose not speak to the individual

There is literally nothing I could fault with this hotel, they can’t do enough for you and the all inclusive is the best I have ever experienced.. you definitely won’t go hungry!! Fantastic entertainment in the evening from the kids mini disco to the shows and parties hosted around the pool. Exceptionally clean everywhere and the staff all work so hard. It’s wonderful, hope to be back next year ❤️

I can just echo the several positive comments provided by other guests. We were at Papillon Belvil for 10 days, and despite it being a peak period, the facility never felt overcrowded. The staff were numerous and extremely friendly, and the food provided was varied and well-prepared. Additionally, the rooms were quiet, spacious and comfortable, and the presence of numerous pools and access to the sea were notable highlights. The evening shows also contributed to our enjoyment. Overall, it was really enjoyable. However, we also identified certain areas for potential improvement, specifically the Kids Club. Our experience with our 3.5-year-old daughter was not entirely positive, as the club's offerings essentially did not align with her age and sociable nature. The play materials were there but appeared outdated and incomplete, and the activities were not well-suited for her age group. Consequently, our daughter spent a significant amount of time alone, and the staff did not facilitate inclusive interactions. They definitely lacked some initiative in this regard. Despite raising our concerns with guest relations, we did not observe any changes. This was disappointing as our decision to stay at the facility was greatly influenced by the amenities catering to children, particularly our daughter, who ended up having as her best friends the swimming teacher and the main girl at the ice cream counter (both lovely).

I booked this resort based on the sheer amount of 5* reviews so I feel obliged to leave my own in hope it convinces another family to book this tremendous resort. I’ll go into more detail but the standout reasons for 5 stars are the food, drink, staff & kids entertainment. This was our first time at an all inclusive resort in Turkey and can definitely say it was up there with Mexico. Rooms As a family of 2 adults & a 2 year old we stayed in a club room which was external to the main hotel building, about 2 min walk from reception and 3 min walk to the pool area. The room was absolutely fine for us, we only spent time in here getting ready on an evening and sleeping. Id probably recommend a family of 4 to upgrade though as it would be tight with 2 kids. Mini bar topped up daily with beers, soft drinks & waters. Pool area We spent our full week on sunbeds by the main water slides and a stones throw from the kids club (only reason we didn’t stay next to the kids club was because you aren’t allowed alcohol in here). The kids pool was amazing, plenty of water slides to keep them busy. The main water slides are also really good fun even for adults. Plenty of pool options which are all great, perfect temperature to cool off but warm enough that you can sit in it, and always extremely clean. Food & drink The food & drink was the best I’ve ever had at an all inclusive. The options at breakfast, lunch & dinner are truly outstanding and the quality is 5*. Blue bar buffet & burger house were our lunch options of choice. Premium alcoholic drinks really were premium. I usually find draft beer at all inclusives to go flat quickly so the option to have cold bottles & cans of Efes was great. Cocktails & spirits all made properly by the professional bar staff. Entertainment The night time entertainment was by far the best we’ve experienced at any hotel we’ve stayed at in the past. The kids mini disco starts on stage at 8:30 followed by a dance production at 9ish which quality wouldn’t be out of place in the west end (there were 1 or 2 that we found a bit boring but still couldn’t knock the level of quality). Standout was the Michael Jackson performance. These shows went on until around 10pm and the entertainment usually continued elsewhere with live music of some kind, 1 night there was a mini carnival which consisted of carnival games (ring toss etc) with the best sweet/candy floss spread I’ve ever seen (all included!) Our daughter was too young to be put in the kids club but she was allowed to use all the club facilities which were great. The kids club team looked like they never stopped from morning right up until the entertainment on a night. Staff The staff were absolutely amazing and extremely hardworking. The resort grounds were always spotless and the staff are always extremely friendly. Majority of staff are either Turkish or Eastern European so English isn’t their first language, but they all try very hard to communicate and we had absolutely