First of all, I must say that the hotel staff are polite and friendly, which makes me willing to stay here again in the future.
The price is cheap, but the location is relatively biased.
There is a problem with the management of the hotel and the staff should be re-educated. The four employees of Check-in and Check-out are not good in English and need to use online translation. However, because they are still afraid of communicating with foreigners, they can flash and flash, and the hotel facilities are not explained.
I booked a ”Superior Twin Room (Lake View)” and ”Standard Triple Room (Lake View)” (I will book a ”Random Room” in the future, and I don't feel that the room is better for spending more money), they may want to help me line up, so I gave me two triple rooms, but I won't say it when I check-in. I only told me two room numbers, and then kept asking which one of us was going to live for two people. (It doesn't matter at all, the hotel didn't move the extra beds, ask me why this?)
There is also a remote nearby, you can consider ordering dinner, but the front desk will not explain when you check-in. At first, I asked us whether we wanted to eat Italian or Japanese dinner. After we chose Italian food, we told us that Italian food can only be 2 people, Japanese food 3 people. Later, I asked if I could not eat together? She called again to confirm that she could eat Japanese food together. (I guess it is because the superior twin room can choose Italian food, but the standard triple room is not good. It may be written on the hotel's official website, but it is not written clearly on trip.com)
This hotel is more biased towards leisure hotels, you can play croquet, billiards, tennis, etc., or you can ride an electric car to the lake for free. If you look at the dinner specifications of the hot spring hotel, the Japanese dinner here is below the level.
The cleanliness of the room is OK, but the sink of the bath, almost every one has hair inside, and the cleanliness needs to be strengthened.
The management of breakfast is also problematic. When we walked in to have breakfast, the waiter did not ask us the room number, but asked us to ask the front desk. The front desk didn't even ask the room number, so we went in and ate directly. No room number, this management method is only applicable to Japanese people, that is, if you want to eat breakfast, you can go directly in. No one knows if the accommodation includes breakfast.
Although it is a lake view room, Chaishan Temple will be covered (the seventh floor of the total floor is allocated on the fourth floor, the difference is as photo), if you look at the mountain view, it is similar.
Excellent
39 Reviews