Atour properties in Kaifeng

The hotel environment is absolutely stunning, a perfect blend of sprawling green spaces and Song Dynasty-inspired architecture, making you feel like you've traveled through time. The facilities are brand new, and the staff are incredibly enthusiastic and responsive. On the afternoon of our check-in, Kaifeng experienced an unseasonal heavy downpour. The service staff remained very calm, and within minutes, a technician arrived to check the drainage. Later, I requested room cleaning, and they responded promptly, even bringing a fruit platter. All in all, the stay was an excellent experience, five-star recommended!

First off, the hotel's service was truly excellent. They called me in advance to ask about my room preferences and arranged everything exactly as I requested. Upon arrival, the front desk even proactively upgraded my room since there was availability, which I really appreciated. The room itself was well-equipped, and very clean, making for a comfortable stay. However, there was a slight odor when I first entered, but it completely disappeared after airing out the room for an afternoon, so it didn't affect my overall experience. Additionally, the hotel offers a complimentary shuttle service to and from the station. The driver was right at the exit, so I saw the pick-up sign as soon as I walked out. All it took was a quick call to book in advance, which was super convenient.

The Atour Hotel (Henan University Qingming Riverside Landscape Garden) was a fantastic experience! The location is excellent, close to the scenic area and very convenient for getting around. The room was spacious and bright, and the hygiene was top-notch. The Atour bedding was incredibly comfortable for sleeping. The front desk service was attentive, and they offer a free laundry room and gym, so the amenities are complete. The overall ambiance is quiet and elegant, blending a scholarly atmosphere with the charm of the Song Dynasty. Especially the breakfast – it was abundant and delicious! Highly recommended!

Pleasantly surprised! The hotel staff were incredibly welcoming and the breakfast offered a wide variety of delicious options. The room was spotless and well-maintained. I particularly appreciated the hotel having its own parking lot with charging stations. What really stood out was that they had already turned on the air conditioning before I even checked in – such a thoughtful and considerate touch! From now on, the Atour Hotel (North Station New District Government) will be my top choice for bookings.