Guest User
October 17, 2024
Let’s talk about the good points first. The hotel upgraded the room for free, and the front desk directly delivered the room key to the new room instead of letting you go down to get it. The shortcoming is that the hotel is very lacking in service. 1/ Since the hotel marked the afternoon on the page If the tea has specific content, it should be given as promised, instead of looking for reasons and excuses. 2/The price of breakfast in the hotel is 52 yuan per person, and if you order breakfast separately, it is also the same price, but the things provided for breakfast are basically It cannot meet this standard. 3/The room hygiene is not good enough. There is something sticky on the faucet on the sink. The waiter explained that the toothpaste from the previous guest was left on the faucet, so I don’t know if the housekeeping supervisor will clean it. We will check after finishing the room. 4/ If there are not enough toiletries in the room, ask the waiter for it. Only half a bottle of toiletries will be given to others. Is there no training before taking up the job? I just want to write so much so that those who want to book this hotel in the future should be cautious and choose carefully. The key is that after pointing out the problems, the hotel does not feel that it has not done enough. What kind of service awareness should be there when the service industry opens its doors for business? See the photos for details.
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