Tenglong Hotel

This is my first bad review on Ctrip. I gave this hotel the following reasons: 1. The service attitude is extremely bad. When I just checked in, the front desk room card was not ready, so I couldn't open the room. I went to the front desk to swipe the card again, but the front desk didn't even say an apology. 2. After lunch outside at noon, I was waiting for someone in the lobby. I was thirsty and asked the front desk if I could get a bottle of water. A man at the front desk (a girl when I checked in in the morning) said stiffly, "I don't have water here, go back to your room and drink it yourself." The tone was so bad and the attitude was so bad that I almost got internal injuries. 3. It's still a water problem. The next morning, the two bottles of water in the room were finished, and I asked the front desk if I could send a bottle. The front desk wanted to receive it, 3 yuan a bottle. My god, the ordinary kind is not as good as Wahaha, Nongfu Spring water, 3 yuan. Do you think it's selling things in the train station? 4. Let's talk about the water problem again. The washing water was left for three or four minutes, and there was no hot water. I called the front desk, and the front desk said to send someone to take a look. Then, there was no more, not a ghost came. When I was ready to give up and use cold water, hot water finally came out. 5. The room slippers in the photo are called environmentally friendly slippers, and they are said to be repeatedly disinfected and reused. Haha, no comment, you can experience it yourself. There are many other problems, so I won’t list them one by one. After writing so much, in the final analysis, there is still no service concept. I hope the management of this hotel can see it.

Sound insulation is average, parking is convenient, and location is convenient

I stay at this hotel every time I go south. This time I feel that the hardware facilities have been improved a lot, but the software services have regressed, making people feel less at home. I hope the service quality can be further improved.

Facilities: The bed is a bit soft for me Others are OK, the hotel is doing well and has many guests

The accommodation experience was so bad, especially the two front desk ladies, who had a straight face and no expression of hospitality as soon as they arrived at the front desk. The indoor air is dirty and the walls are covered with dirty scratches. Mainly due to poor front desk service. It is recommended that everyone do not stay in this hotel.

The hotel is in a good location, very close to Wanda. The room hygiene is acceptable. Shower gel, shampoo, and conditioner are all in small bags, which are clean and hygienic to use. There are many varieties of breakfast in the restaurant