Riviera Resort

The waiter banujan was so friendly and helpful. He helped us in choosing the food from the menu. He was so attentive. The environment was so peaceful and so beautiful . The food was so delicious and tasteful. The view was so beautiful and nice.

We stay 2 night Great staff beautiful grounds and clean rooms a really great place to chill out and see batticoloa sights Restaurant area really lovely overlooking the lagoon and great food the staff very welcoming and attentive would highly recommend Also has a great pool and lovely big garden area

We stayed there 16/ sep / 2024 with family location is great, pool was nice , house we stayed Ac was great, lunch we had rice & curry was good , but dinner I order grilled prawns they were too small portions also not grilled was deep fried, also we order grilled cuttle fish very small portions & this is the first time I’ve seen such small portions serving to customers for my last 20 years hotel career,,then we had veg noodle , that was cheap maggi noodles even we do not use for home, not value for money , service delay due to lack of staff, but server was very friendly, food standards need to improve a lot , location was great Prabhath Chef ireland

When we arrived, we were immediately taken by the setting, by the lagoon, sorrounded by coconut trees and banana trees, birds chirping, pretty colonial style reception and bar area. There is also a brand new restaurant and function room building behond the bar. However, upon being shown to our chalet we were immediatly disappointed. It was old and tired, in need of some serious refurbishment. Doors and windows wouldn't shut properly, locks were stiff of not lined up so they couldn't be locked at all. Light switches 6ft up on the bathroom wall useless for my wife and children, no drinks making facility in the room. The beds were comfortable enough but thee not enough pillows, the ones we had were as flat as pancakes. The tired failities extended to the swimming pool, one end of it closed off and the rest had cracked and missing tiles, which my youngest cut her foot on. When i told the staff they didn't really seem to be bothered that she had injured herself. Unless they spend some time and effort renovating this place i would not visit again, shame, because the setting is perfect.

I went for lunch at this hotel and found the food to be quite good. The restaurant staff were very friendly and accommodating. After lunch, I took a walk around the hotel grounds, but I was disappointed by the behavior of the garden worker- called Sivakumar towards guests. Their approach seemed disrespectful and unprofessional. This experience makes me hesitant to revisit this place in the future."

Riviera never disappoints on food and great service. The food potion sizes are very generous, and full of flavour. I especially loved that the hot ginger tea/coffee potions comes in a flask with a very generous serving! The staff are extremely helpful and accomodating. The overall ambiance is very relaxing with the large garden space and amazing view of the lagoon at night. The location is also very central to the major sights of Batticaloa. Some of the rooms are shipping containers turned into rooms, which is pretty neat in terms of sustainable construction! The hotel organizes lagoon cruises for a reasonable rate, including at night when the "singing mermaids of Kallady Bridge" are supposed to be heard!