Hotels near Sri Dalada Maligawa, Kandy

From the moment we arrived at this hotel, the service was truly excellent. We arrived early, but were still able to check in. We were greeted with cold refreshing coconut drinks and snacks, and the most helpful, lovely staff. Our room was beautiful, very stylish, with a small balcony, lovely bathroom (great toiletries!) and extremely comfortable bed. Perfect! The breakfasts were delicious, such a varied choice of food, with good coffee! We are vegan but there was plenty for us to eat. Day 2 we had freshly prepared hoppers filled with lentil dahl - so yummy! Location is ideal, very close to the lake and not far from the train station. We bumped into a gentleman who works at the hotel when we were out exploring (he was off-duty at the time but recognized us from when we checked in) and he was SUPER helpful, walking with us for a while, pointing out some interesting places to go, and he even helped us buy tickets for a traditional dance show. We were only in Kandy for 2 nights, but really enjoyed our stay at this hotel. Highly recommend.

Overall stay in radisson kandy was pretty pleasant and comfortable. Room was very clean and presentable. Had breakfast and dinner at the hotel and the dining hall was spacious and the food was tasty with a variety of dishes. Roof top restaurants have a good variety of dishes with swimming pool and very view of skyline with visible kandy lake, buddha temples, mountains etc. Staff was very pleasant and ready to help for any requirements. Only was the availability of drinking water. Supplied only 2 bottles of 500 ml each and water cooler/ dispenser not available and guest had to buy additional water bottles at very high cost (compared to market rate. Hotel management can have a look at an issue of availability of drinking water. Otherwise the overall hotel stay was pleasant/ satisfying.

The bed was comfy. The view was amazing. The staff were very friendly. The location is very close to downtown but up a hill so very very quiet. The food is good, EXCEPT the mutton biryani. Don't order the Mutton Biryani it was just tough fatty meat that you couldn't chew unless you want to feel like you're chewing on an old piece of gum.

The room was clean and comfortable. Sitting in the lobby and around the swimming pool is very comfortable, you can be in a daze all day long! The surrounding environment is very good. There is a lake next to the hotel and a small hill opposite. Wake up in the morning and listen to the birds singing, by the way, there are many crows here😄

It is an old hotel. The room facilities are not very new, but it is well maintained. The environment, location and sanitation are all good. It is also very convenient to go to the Temple of the Tooth Relic to watch the Perahera procession at night.

It's hard to describe! I chose this hotel because it was said to be a 5-star hotel with the best view. Later, I saw on the Internet that it was a 4-star hotel. The actual experience was at most 4 stars. Next, I will elaborate on it: 1. The hotel reservation management is chaotic. When booking, I indicated that I needed 2 beds instead of a large bed. I arrived at night and was very tired after a long journey. When I opened the room, it was still a large bed. I communicated with the front desk and hoped to change the room. I was told that Douban was fully booked and could not be changed, so I had to send someone to dismantle the bed. After waiting for 20 minutes, no one came. I went to the front desk to argue. The front desk staff was sent to accompany us to the room again (a meaningless move. They neither changed the room nor helped us dismantle the bed. So they accompanied us back and forth to count the steps?) 2. The male waiter who was sweating all over came late. When he was dismantling the mattress, he stepped on the bed sheet with one foot. The picture is proof. I was too tired to argue. I also left a message to Ctrip customer service. The room is also very small and the facilities are old, so it is really not a 5-star hotel. 3. There are cockroaches outside the restaurant from time to time. The buffet looks rich but tastes bad. It is not as good as the previous stop, Bangladesh. I came back and stayed at the Courtyard by Marriott in Colombo and realized that the kitchen of this hotel is not good. The advantage is that the hotel environment is really beautiful, the mountain view is unbeatable, and monkeys pass by the balcony from time to time. Conclusion I hope the hotel will strengthen its management and Ctrip will strengthen the assessment and star rating of suppliers.

The hotel group is small but has boutique hotels across Sri Lanka. This w15 is located near kandy. There is a shooting club next to it and tatata gunshots can be heard during the day. The hotel itself is not big, with one house and one main building. As for the scenery, looking at the mountains, it feels a bit like Jiangsu, Zhejiang and Shanghai. Breakfast, lunch and dinner were all good. In terms of activities, you can choose hiking, cycling, tennis or taking a jeep to climb high. Special attention should be paid to the fact that the hotel channels have different prices, so carefully compare the prices.

Kandy Jetwing Gallery Hotel A quiet and comfortable place to rest, service details need to be improved Overall, it was a relaxing experience to stay at the Jetwing Gallery Hotel in Kandy. The hotel rooms are spacious and bright, with balconies. I was lucky to live in a room facing the pool with an excellent view. The room is very comfortable. Every morning when I wake up and open the balcony door, I can see the pool and the nature in the distance, which is very pleasant. The hotel is close to the famous Mahaweli River in Sri Lanka. The surrounding ecological environment is very good and the air is also very good. You can often see various birds and eagles, which is very suitable for people who like quietness and close to nature. The swimming pool is my favorite part. It is open almost all day. When swimming in the early morning or evening, I feel that the whole pool and the world belong to me, which makes people feel relaxed. The restaurant is also facing the pool. When dining, you can enjoy the beautiful scenery and feel the tranquility of nature. After breakfast every day, I will sit on the platform to read or handle work. The atmosphere is quiet and the temperature is suitable. Looking back on the entire 20-day journey in Sri Lanka, this is one of the few places where I can read with peace of mind. The hotel is far from the city, and it may take 20 to 30 minutes of driving time for tourists who want to explore Kandy city. Secondly, the professionalism of service details can be improved. For example, there was a service staff performing local dances at check-in, but it was obviously perfunctory. After that, the hotel arranged a dedicated waiter and handed me a mobile phone for contact at any time, but her service seemed unfamiliar. For example, when I was in the room, I asked whether the curtains were manual or electric. After she answered that they were manual, she demonstrated and opened the curtains again. At that time, it was 6 or 7 o'clock in the evening. It was completely dark and there was no need to open it at all. The same waiter would ask me what I wanted to eat every morning at breakfast. I said that when I eat cereal, I always ask whether it is with coconut syrup or honey. I chose coconut syrup for four consecutive days, but I was asked again every day. They are all small things, but it can also be seen that service is more of a formality. In general, the Jetwing Gallery Hotel in Kandy is a place to relax and get close to nature. Its rooms, swimming pool and surrounding environment are all good, and the price-performance ratio is also high. If we can further improve the service details and provide proactive and considerate service, the overall experience will be more satisfactory. A Peaceful and Comfortable Retreat, but with Room for Service Improvement I stayed at the Jetwing Kandy Gallery during my visit to Kandy, and overall, it was a relaxing experience. The rooms are spacious and bright, with balconies. I was fortunate to have a room overlooking the pool, which offered a fantastic view. The room was very comfortable, and every morning, I enjoyed waking up, stepping onto the balcony, and soaking in the tranquility of the surroundings. The hotel is located by the famous Mahaweli River, and the natural environment around it is excellent, with frequent sightings of various birds and eagles. It’s a great place for those who love peace and nature. The pool was my favorite part of the hotel. It’s open almost all day, and swimming in the morning or evening felt like having the entire pool and sky to myself, a truly serene experience. The restaurant also overlooks the pool, and dining there offers both visual and sensory enjoyment. After breakfast each day, I would sit on the terrace, read a book, or work. It was quiet, and the temperature was perfect—not too hot. This hotel was one of the few places during my 20-day trip in Sri Lanka where I could truly relax and enjoy some peaceful reading time. However, the hotel has some shortcomings in its service. First, it’s located quite far from the city center, which might not be convenient for those looking to explore Kandy. Second, the quality of service felt unrefined. For example, upon check-in, staff members performed a traditional song and dance, but it felt half-hearted. Later, I was assigned a personal service staff member and given a phone for direct contact. However, the staff member seemed inexperienced. For instance, when I asked if the curtains were manual or electric, they demonstrated how to close them but then reopened them, even though it was already 6-7 p.m. and completely dark outside. These small details reflected a lack of polish in the service. Another minor issue was at breakfast. Every morning, I chose cereal and was asked if I preferred coconut syrup or honey. I answered “coconut syrup” every time, but the staff still asked me the same question every day. While it’s a small matter, it suggests room for improvement in their service process. Overall, the Jetwing Kandy Gallery is a great place to relax and connect with nature. The rooms, pool, and surrounding environment are excellent. If the hotel could enhance its service details, such as being more attentive to guests’ habits and preferences, the experience would be even better.

The waiter was very welcoming, the environment was very good, and the room was very clean. Convenient transportation and convenient to go anywhere. There is a good sense of staying experience, and I will continue to stay next time.