Eesha j
April 13, 2025
An amazing trip all around I instantly felt at peace ☺️ So grateful for the company, the hospitality, the experience and the energy ✨ Everything was organized, planned and executed to a T. Staff is friendly, helpful and efficient. They show a real understanding of your likes and dislikes and implement them for your stay. For example, I asked for chillies on the first day and somehow they knew that I would need it for future meals, and maintained them on the table. It was a simple yet effective gesture of my request. The rooms were clean and organized. I especially appreciated the hot water bottle in the bed to go to after a cold evening. I was in awe of the lakeside breakfast, the views are immaculate. If this is a glimpse of what Serena is like as an establishment, then i would definitely love to explore all your properties. Thank you so very much for this beautiful and soul capturing experience.