Guest User
December 2, 2023
The hotel looks much better from the outside than from the inside. Upon arrival, our rooms were not immediately ready, and we had a lot of problems with keys and malfunctions, and mostly with cleanliness. The rooms were dirty, especially the bathrooms. We received dirty pillows, but they replaced them. At the beginning, they didn't have enough towels for us. The TV and air conditioning did not work, and the hair dryer was weak. As for the food, the choice was small and the food was cold, tasteless and not fresh. The surroundings of the indoor pools also looked outdated and dirty. I only want to single out Mrs. Miray and thank her for pleasing us and making the end of the night better.