Hoshinoya Karuizawa
Select date
-
Select date
1 night
1 room, 2 adults, 0 children
All properties in Karuizawa
Hoshinoya Karuizawa
2026 Global 100 - Scenic Hotels
星野, Kitasaku District, 389-0194 Karuizawa Town, Kitasaku District, Nagano Prefecture, Japan
Show on map
We Price Match
Highlights
Great views
Free parking
Delicious breakfast
Lots to doAmenities
Restaurant
ParkingFree
Hot springs
Horse riding
Spa
Library
Cafe
24-hour front desk
All amenities
Property Description
When you stay at HOSHINOYA Karuizawa in Karuizawa, you'll be on the boardwalk/promenade, within a 5-minute drive of Hoshino Onsen Hot Spring and Karuizawa Prince Shopping Plaza. This family-friendly lodge is 4.1 mi (6.6 km) from Karuizawa Prince Hotel Ski Resort and 11.6 mi (18.6 km) from Karuizawa Toy Kingdom.
Show more
8.3/10
Very good staying
All 48 reviews
Surroundings
Train: NAKAKARUIZAWA STATION
(1.4 km)
Train: Shinano-Oiwake Station
(5.0 km)
Landmarks: Karuizawa Kogen Church
(140m)
Landmarks: Harunire Terrace
(140m)
Landmarks: Stone Church
(400m)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Niwaroji King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
Yamaroji Twin Room 1st Floor
2 Single bed
54-67m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Private toilet
Wi-Fi in room
Check Availability
9
Mizunami King Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Niwaroji Maisonette Family Room
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Yamaroji Twin Room 2nd Floor
2 Single bed
44-53m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Niwaroji Family Room
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Mizunami Family Room
3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Yamaroji Double (1F)
1 King bed
39m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
48 reviews
- Cleanliness8.9
- Amenities7.6
- Location9.1
- Service7.7
Average for similar properties in Karuizawa
Review summary
Powered by AI
Service Quality: Many guests praise the attentive service, highlighting the one-to-one butler service and the hotel's high standard of service. Some guests mention the availability of Chinese language service, adding convenience to their stay.(based on 13 reviews)
1381639****
July 19, 2025
環境優美，氣候宜人。房間舊了些，早餐一般。
如果坐JR線到輕井澤，需要換本地線到中輕井澤站，才可搭酒店班車。
Translate
huangy****
December 2, 2024
酒店比較老，環境不錯
Translate
Anonymous User
November 14, 2024
Very good staying
ttl050310
October 5, 2025
第七次來日本了，輕井澤還是第一次，虹夕諾雅是我一直心心念唸的酒店，十一假期也是因為在攜程看到四號晚上有房才匆忙決定來日本的，四晚分別住了兩晚fufu靜養之森，一晚星野，一晚王子別墅，從酒店的環境來講，必須是虹夕諾雅排第一。滿眼綠意，溪水潺潺。都説這裡是小安縵，之前我們去過五家安縵，感覺這裏的確有相似之處。選址都是極其與自然融合，如今初秋的景象更勝一籌。這次沒訂到水上屋有點遺憾，以後一定要體驗一下。
Translate
Anonymous User
October 3, 2025
一夜狼狽，終生黑名單——虹夕諾雅，我住過最失望的“頂級”酒店
懷着對星野集團“虹夕諾雅”這個頂級品牌的無限憧憬，我們一家四口規劃了這次旅行，沒想到卻成了我旅途生涯中最狼狽、最不愉快的一夜。在此，我必須寫下這篇評價，給所有計劃帶家庭、帶孩子出行的朋友們提個醒。
我們明確預訂了雙床房，滿心以為足夠兩位大人和兩個孩子入住。然而，在辦理入住時，前台工作人員用毫無温度的語氣和刻板的笑容告知我們：由於孩子的人數和年齡問題，這間雙床房“不符合規定”，無法讓我們一家同時入住。無論我們如何解釋與溝通，對方都像一台設定好程序的機器，反覆重複着酒店的規定，沒有絲毫通融和解決問題的誠意。那種冰冷且不近人情的態度，瞬間將我們旅途的興奮澆滅。
最荒謬的困境由此開始：我們被置於一個前不着村後不着店的境地。天色已晚，兩個孩子睏倦不堪，我們卻不得不當場尋找新的住處。在極度的無奈和憤怒中，我們衹能在深夜的酒店大堂裏，手忙腳亂地重新搜尋、預訂附近的王子酒店。整個過程，酒店方沒有任何協助，衹是冷眼旁觀，彷彿我們的窘迫與他們毫無關係。
最終，我們拖着疲憊的行李和身心，在半夜“逃”到了王子酒店。對比之下，王子酒店前台温暖的理解和高效的辦理，讓我們幾乎要流下淚來。而那一晚昂貴的虹夕諾雅房費，彷彿成了一場徹頭徹尾的諷刺。
我理解酒店有規章制度，但頂級酒店的價值，難道不正是體現在對“人”的關懷和靈活處理突**況的智慧上嗎？虹夕諾雅給我的感覺，衹是一個充斥着僵化條款和冷漠氣氛的“高級樣板間”。它或許適合追求極致孤獨感的單身旅客，但對於一個家庭來説，這裏毫無温暖可言。
這一晚的經歷，不僅浪費了金錢，更摧毀了我們對這個品牌的信任。虹夕諾雅，永不再見。
Translate
_vwpst800****
October 4, 2025
房間比較暗舊了但衞生還行，酒店裡景色非常好，隨手一拍就像幅畫
Translate
1360178****
November 10, 2025
環境優雅，房間設施比去年差，淋浴龍頭放出的水很小，這個時間會有點冷。房間裏經常有臭蟲。提供兩瓶飲用水也是自來水。還有被子過敏。從輕井澤回來一週皮膚上有紅點沒有消退。
Translate
monsterwayne
October 3, 2025
酒店服務極差，毫無性價比，一點都不人性化，直接拉入黑名單
Translate
Services & Amenities
Most popular amenities
Restaurant
Parking
Free
Hot springs
Horse riding
Off-site
Spa
Library
Cafe
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Hot springs
Spa
Restaurant
Restaurant
Cuisine: Japanese
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Free
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Luggage storage
Languages spoken
English
Japanese
Korean
Food & drink
Cafe
Room service
Health & wellness
Spa
Horse riding
Off-site
Hot springs
Public areas
Garden
Smoking area
Elevator
Library
Cleaning services
Clothes dryer
Laundry service (on-site)
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineWestern, Japanese
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | JPY 4,235 (approx. 45.99 AZN) per person |
Adult | Set menu:JPY 4,235 (approx. 45.99 AZN) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 77
Phone:+81-267-456000
Email:info@hoshinoya.com
When you stay at HOSHINOYA Karuizawa in Karuizawa, you'll be on the boardwalk/promenade, within a 5-minute drive of Hoshino Onsen Hot Spring and Karuizawa Prince Shopping Plaza. This family-friendly lodge is 4.1 mi (6.6 km) from Karuizawa Prince Hotel Ski Resort and 11.6 mi (18.6 km) from Karuizawa Toy Kingdom.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The lodge also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 77 air-conditioned rooms featuring heated floors. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. Additional amenities at this lodge include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The lodge also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 77 air-conditioned rooms featuring heated floors. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Hoshinoya Karuizawa?
Check-in time at Hoshinoya Karuizawa starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Hoshinoya Karuizawa?
Does Hoshinoya Karuizawa have a pool?
No, Hoshinoya Karuizawa does not have a pool for guests.Does Hoshinoya Karuizawa have a pool?
Are pets allowed at Hoshinoya Karuizawa?
No, pets are not allowed at Hoshinoya Karuizawa.Are pets allowed at Hoshinoya Karuizawa?
Does Hoshinoya Karuizawa serve breakfast?
Yes, Hoshinoya Karuizawa serves breakfast for guests. Breakfast options include Western, Japanese style. Does Hoshinoya Karuizawa serve breakfast?
How much does it cost to stay at Hoshinoya Karuizawa?
Room prices at Hoshinoya Karuizawa vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Hoshinoya Karuizawa?
What’s the cancellation policy at Hoshinoya Karuizawa?
The cancellation policy at Hoshinoya Karuizawa depends on your room type and booking terms.What’s the cancellation policy at Hoshinoya Karuizawa?
About This Property
| Nearest Train Station | NAKAKARUIZAWA STATION |
|---|---|
| Distance to Train Station | 1.37KM |
| Average Price From | AZN1470 |
| Hotel Star Rating | 5 |