Best Kastrup Hotels

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

The dissatisfaction was more a product of the price than anything. The location relative to the airport was not great: a 10-15 min drive. The area was not sketchy in the sense it made me feel unsafe but certainly way more delinquent children than expected. However, was conveniently across the road from a supermarket with multiple cheap options for eating nearby as well. The staff at the hotel itself were great. The room was dingy ++, but was scrubbed as clean as they could manage, which must have been some task as bits were falling off.

We enjoyed the breakfast and it was perfect location of hotel, but it was not clean bathroom and missing soap, electrical facilities were a bit broken (cabels hanging from the wall lamp etc.). But for one night it was ok.

The location is actually great. But the pavement half way through is uneven and it was hard pushing my luggage. If you have light luggage you can walk. If you have heavy luggage and 3 bags like I did. Get the cab or shuttle. The shuttle is only on weekdays. I flew on a weekend. So I had to get a cab. Service: they were very nice all round. Especially the restaurant staff. They were absolutely slammed during service but kept apologising while I waited for someone to attend to me. And were always polite. Lots of people at reception so no major queues and able to help with my queries even googling the cost in my home currency for me. Cleanliness: room was super clean and I LOVE the grohe shower. They offer shower gel, hand wash and some form of conditioning shampoo. Unfortunately that doesn’t work for my hair so I didn’t use it. But if your like me and need separate conditioning just bring some conditioner. If not your set. Amenities: they have a pool. Though since I live in Asia this isn’t some big thing. But my friend said it is expensive in terms of use fees. If I remember correctly hotel guests can use it at certain times. The sky bar is lovely… it got very busy in the evening. Great view, even if your room doesn’t face the water just head here to relax with the view. Restaurant was good for breakfast. Lots of options, including organic options. English full breakfast station. Yoghurt and cereal options. Bread and cheese stations. Personally I like pancakes but they had none. Otherwise great. It’s buffet so you can load up for the day. I didn’t attend the lunch and dinner dining though they were super nice. There are sandwich and snack options in the lobby. Also some basic needs such as tampons and toiletries sold. Surrounding they have the cafe Krysten perle which appears lovely from the outside. I just personally chose to skip dinner so I didn’t eat here either. But it’s a super easy walk. The aquarium is lovely. Also super easy walk. Quite a nice place to walk a bit. Overall had a good stay. Great for a one night stay with the added aquarium trip. Would like to stay again though it really needs a shuttle on weekends.

This is an excellent airport hotel. It has a great location (2 minutes walking distance to Terminals 2 and 3), a clean, quiet, and comfortable room, early breakfast from 3:00 a.m., regular breakfast from 5:30 a.m., and fast self-check-in and check-out.

excellent location, very close to the metro station, just 2 stations from CPH airport. the room is just as fair as it is meant to be. no fridge, no air con, but a small fan. someday during my stay, they did not clean the room and did not change the towels that gathered on the floor. parking spaces are sufficient with a fee of 150 DKK per day. There are slow EV chargers nearby on the roadside.

I stayed at this hotel recently, and I found it to be conveniently located near the airport. It was just a 4-minute walk from the metro station, which made it easy to get to. However, I must mention that it took quite some time to reach the central area from the hotel. The staff at the hotel were very friendly im general. However, I was a bit disappointed to learn that there were no cleaning services available for the dishes. If you plan on cooking your own meals, be prepared to wash the dishes yourself. Additionally, there was one day when the cleaner missed cleaning our room. Overall, the hotel offers a convenient location near the airport and has friendly staff, but there are some areas where improvements could be made, such as providing cleaning services for the dishes and ensuring consistent room cleaning. Not a bad experience.

Friendly staff. Couldn’t check in early which was fine but had to rent a locker to store luggage until the room was ready. Room was clean, think cruise ship size. Great water pressure in the shower. They do have a heater but no air conditioner. Only hand soap in the bathroom, no shampoo or body wash so bring your own. Location: 2 minute walk from the tarn by train station which is 2 stops to the central train station. Be aware the train station exit on the side of the road by the hotel was stairs only. The elevator was on the diagonally opposite side with no way to cross due to construction.

Very good, very good, except that the location is on the first floor of the building, all glass is a bit insecure, there is a little softness of the bed, the others are very good, remember to check your email before check in, check email! check email! check email! very important! Because there is no front desk, I completely rely on the email to know the room number and secret! Surrounded by supermarkets and a delicious Japanese meal. The space is large, comfortable and convenient!