Spa Hotels in Kastrup

We were flying from Italy via Copenhagen to the US. Arrived from Italy around 10pm. The walk over to the hotel was easy and short (signs to hotel along the way), check in was super fast (desk ppl were nice and efficient), room was nice and functional, the beds were comfortable snd the breakfast was great with many choices. One type of coffee but we were spoiled in Italy. 😂 Highly recommend it.

It was really so nice hotel. Very clean and comfortable. I can choose this hotel when I go to Copenhagen again.

Long check-in and check-out time but the rest is good or excellent. The location is perfect for flight travellers. However, the check-in took a long time and I was the the fourth person in the line. The que was very long when i was checking in. I had to wait a long time (25-30 minutes). A couple and I tried to use the self check-in. But the self-checkin stations were not functioning. We had to go back to the long que. The ”receptionist” claimed (when I asked him during the check-in) that the waiting time (for check-in) is sometimes (amazingly) one hour. The ”receptionist” was alone. No other staff member helped him while several staff members just strolled around. The check-out took also a long time. A long que was built up, while the lonely ”receptionist” talked in the phone. He had a long phone conversation. None of the staff members helped him. The room was clean and quite. The breakfast was excellent. I give a relatively low rating due to the long check-in and check-out time. It is not specially customer friendly if you/the customer need/-s to stand one hour (in my case 30 minutes) in the check-in line after a 20 hours long flight route.

Well we booked this as a last minute booking on our way over from Sweden. If I was honest we didn’t expect much but we were so pleasantly surprised. The reception staff were great, and were a great help in letting us know where & how to get to the places we wanted to see. The on-site parking was a great bonus, as trying to park in the area would have been a nightmare. The breakfast was nice, and was well presented. A good choice for the price. The room was of a good standard, however there was a few coming & going’s throughout the evening, but I think that it could be expected as many traveler’s were either coming from or going to the airport. Overall, a well run friendly hotel in a good location.