Guest User
August 21, 2022
Very disappointed. We were 2 family and booked 2 family rooms. We were given in 2 separate buildings. One I got was too old and couldn’t stay even for 5 minutes. It’s poor quality and scary. When I asked to change to another new building, the front desk (Bushra) said they are full. Then I e mailed *********** through which I booked the hotel. Within minutes they has a room for me. However, they made me pay 400 Euro for 5 nights. I felt that was unethical as they don’t specify buildings when you book. That was not enough. Almost everyday, we had some issues: 1) shower broke down 2) no towels 3) A/C 4) hand soap And so on The worse part is front desk staff is not helpful at all. Therefore, I would not recommend this hotel even if you get it for free.