Protea Hotel Zambezi River Lodge

Worst service ever for any Protea hotel I’ve ever gone to. Booked a table for 2 and ordered fried rice . They made the rice drenched in cooking oil and the waiter Solmon was very rude. Had to serve my own drinks from the bar area because the waiters kept on ignoring our table.

Don’t expect much here! Stayed two nights - 1 before Livingstone/Sambia (2 days there, border procedures and road are nightmares) and 1 night after Sambia. In one room the aircon did not work, in the other there were no lights, in the third the toilet and shower were broken and it smelled. Beds were nice though. Guy in bar where you can have some small dinner was sleeping deeply. Breakfast also in the bar-very small and basic. You need to ask everything separately, I.e. Butter, toaster etc. And service is extremely slow. Pool is big but dirty. Most important thing here is you pay upon check in. But card payment only worked after 4 attempts. Views of Zambezi are astonishing though. Really needs renovation and proper management.

Overall, I enjoyed my 2-night stay at this Marriott hotel. The best part is the view from the restaurant overlooking the Zambezi River, which is also the best place to catch the beautiful sunsets. I had dinner at the restaurant, which serves pretty good food. The buffet breakfast that was included in my room rate was also excellent. The restaurant staff is very friendly & accommodating. They even packed a breakfast box for me when I had to leave early in the morning for my transfer to Victoria Falls. As for my room, it was spacious and clean, and the bed was really comfortable. There was a hot water kettle, coffee, & tea in the room, as well as a small refrigerator with a couple of bottles of water. The only downside is that the wifi didn’t work outside the reception & restaurant area. Since my room was close to the reception area, I was able to connect to wifi but it was too weak, so I still had to go to reception or the dining area if I really needed to get online. Other than that, this hotel was everything I needed for my short but comfortable stay in Katima Mulilo.

The most beautiful camping site along the banks of the Zambezi River. The campsites are shaded on lucious lawns & every site has a fixed BBQ. The sunset views are spectacular. Unfortunately the ablutions (although clean) did not have hot water in all the showers.

This hotel was ok, but fell short of others I stayed at in the Caprivi *****. Room was clean and comfortable but had a lot of bugs; I found cockroaches crawling on top of the fridge. Wifi was spotty in the rooms. Dinner and breakfast were both good and had good options. The bar had a number of locals hanging out who were loud and repeatedly tried to hit on me despite polite refusals, and staff were nowhere to be found. On the weekends, apparently the bar is a big hangout destination for the local community. In all, the hotel was alright, but I'd check out other options first.