Kelapa Dua Hotels with Airport pickup service

Where do I begin? The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it. Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service. The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation. One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery. Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.

The cleanliness need to improve. I got 2 towel in the bathroom, and one of them is still wet when i check in. Still got hair on all the table in the room. Receptionist are very friendly and helpful. Breakfast buffet still not bad and the server very efficient as well. Overall is ok, just cleanliness must be improved!

U Residence Karawaci is a modern and luxurious apartment complex located in the heart of Lippo Karawaci, Tangerang. Strategically positioned, it offers residents unparalleled access to a variety of facilities and conveniences that make daily living both comfortable and enjoyable.One of the key highlights is its direct connection to Supermal Karawaci, one of the largest shopping malls in the area. This lifestyle hub features a wide range of retail stores, restaurants, cafés, entertainment options, and a cinema, providing endless choices for leisure and relaxation. Additionally, the vibrant Benton Junction, known for its outdoor dining atmosphere, is just steps away.For families, U Residence is close to top-tier educational institutions, including Universitas Pelita Harapan (UPH) and Sekolah Pelita Harapan, making it an excellent choice for students and professionals alike. Healthcare needs are met with ease, as the renowned Siloam Hospitals Lippo Village is just a short walk from the residence, offering world-class medical services.The area also boasts recreational options such as Imperial Klub Golf and various parks, ideal for those who enjoy an active lifestyle. With its prime location and access to premium facilities, U Residence Karawaci is the perfect choice for urban living with a touch of convenience and sophistication.

Great location, next to hospital. Price very affordable. Size is enough for few hours rest and use the bathroom. Overall its nice.

Fairview House is a premium residential development located in the heart of Lippo Village, Tangerang. Developed by Lippo Karawaci, it combines modern design, luxury, and convenience, offering residents an exceptional living experience. Each unit features private elevators for exclusive access, spacious layouts, and high-quality finishes, catering to families and professionals alike.Surrounded by lush greenery, Fairview House is part of the vibrant Lippo Village community, which boasts a range of facilities and amenities. Residents enjoy easy access to shopping centers such as Supermal Karawaci and Benton Junction, renowned international schools like Sekolah Pelita Harapan, and world-class healthcare at Siloam Hospitals. Recreational options include Imperial Klub Golf and a variety of parks, jogging tracks, and dining establishments.Fairview House also provides modern on-site amenities, such as a fitness center, 24-hour security, and ample parking spaces. Strategically located near toll roads and public transportation, it offers seamless connectivity to Jakarta and other major areas.With its combination of luxury, privacy, and proximity to key facilities, Fairview House stands out as an ideal choice for comfortable urban living in Tangerang.

Staff are all great from security to bell to reception to room cleaners. Only big issues are pool is indoors and unheated -so water freezing cold-could not use , breakfast was Chaos with not enough staff tables not cleared so nowhere to sit and nobody apparently in charge and stale bread ( Croissants and coffee however were very good).

Standard wise I would say it’s closer to higher end 4* hotels. One of the better options if you’re around this area 👍🏻 hotel exterior looks good and view from room is nice too! Have to compliment the bathroom amenities. Love their room slippers (it’s diff from usual) and though I didn’t get to try out their bath bomb and salts, they actually provide it for free to customers. Their bathtub area looks like those meant for spa use. If you’re interested in that you can check it out

This is my second stay at this hotel, it's worth for me return again next time, everything in perfect and I left my passport they help me secure and kept it until meet me up and return. I totally not aware my passport left behind, really appreciated the security and good services provided by counter staff. Thankfully to them.

Stay many times in this apartment hotel. Quite good enough for biz trip, except the shower room seems a bit choked, and shower water not able to go smoothly.