Guest User
February 24, 2025
We booked a room with triple occupancy and breakfast for a business trip. The room description stated that the room would have one double bed and one single bed. In the end, the room had a small double bed and a FOLDING BED, which was impossible for an adult to sleep on. In addition, the room was obviously not suitable for triple occupancy, since for three, or even for two, the room turned out to be very cramped. I do not understand why the description of the ad stated that the room was suitable for three people... We wrote a complaint through the service and a request to the hotel to provide a separate room for the guest who had to sleep on a folding bed, but the hotel administration did not immediately resolve this problem, and we could not wait. In the end, we had to additionally book and pay for another room. We will not stay in this hotel any longer.
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