Crystal Aura Beach Resort & Spa - Ultimate All Inclusive

Centrally located in Kemer, the accommodation provides easy access to the city center, shops, and restaurants. Guests praise the friendly and attentive staff, clean and comfortable rooms with good amenities.

This was my first trip to Turkey and hope I won't be my last. The biggest problem in this hotel are the clientelle! I know the hotel can't decide who books to stay, but they need to have some authority over how other guests act. This will definitely improve their rating. The most overwhelming let down of our stay was CIGARETTE SMOKE. We just couldn't get away from it, the whole stay. As soon as you walk into the hotel and until you leave all you can smell is a mixture of stale and fresh cigarette smoke. Other guests will think nothing of just lighting up right next to you and your kids at the pool and blow smoke all over you and force you to inhale it. Even the life guards and waiters get in on the act. Guests are clearly smoking in their rooms which invariabley encroached into our room. Not to mention the fire risk. The rooms are clean and tidy and well equipped. However are in need of modernisation. If you are a light sleeper you will struggle here. The walls are made out of paper, so you can hear your neighbours talking and kids crying from 3 rooms away. One night at 1am we could hear a kid next door running around flicking lights witches on and off. Then at 7am a kid 3 rooms away was crying and woke us up. I swear at one point someone in the room above us was riding a horse about there was so much banging going on and furniture being thrown about. Also, it's mandatory to slam your hotel door when staying at this hotel it seems. Oh I forgot to mention the plumbing, it is really loud. The best thing about the rooms are that the shower gets nice and hot! Like I mentioned above, other guests in this hotel are inconsiderate and don't appreciate other people exist. Expect others to push in front of you at the restaraunt and bar etc. The food at the buffet restaraunt is actually really nice, when you can get it hot. More often than not the food is cold. There are a la carte restaraunts but they're impossible to book. The pools are clean and tidy. Plenty of sun beds. We didn't use the beach or the spa so can't comment on that. The hotel us about a 10 minute walk from Kemer Town which is rather nice. We booked this holiday for a cheap and cheerful getaway in the sun. It just about delivered. But I wouldn't return here because of the issues with other guests, the noise and the smoking. I hope the rest of Turkey is not like this.

Pluses + great food, tasty and a lot to choose from (except breakfast, this one is pretty repetitive) + nice stuff but always start to speak with you in russian + really clean and beautiful territory + location is really close to Kemer, 10 min by walk + room cleaning service is good, no complaints on that cannot rate activities and evening shows as we did not attend any. Minuses - big focus on russian guests, when during our visit there were equal amount of guests of different nationalities. Music mostly russian which is really annoying - rooms would love some refreshment, but it’s bearable except the view that we’ve got. We paid for room with the garden view instead we had a view on pumps…which is really depressing and horrible. A lot of the rooms in the lobby building will have that views which is a huge architectural failure (see picture of our view below on the picture) Overall we liked the hotel itself and recommend to visit it. The only thing that might upset you - is your room view.