Ambassador Plaza Hotel

Centrally located in Kemer, the hotel provides easy access to the beach and city center. Guests appreciate the friendly, multilingual staff, comfortable beds, and varied breakfast options. Some note the effective air conditioning.

We were transferred here because the hotel we actually booked was closing down. We were told it was a better hotel but I couldn't agree, really. Good points Rooms cleaned daily to a good standard. Beach was a 2 minute walk. Town was a 10 minute walk. Food (apart from breakfast) was decent. All inclusive food and local drinks. Plenty of sunbeds around pool. Bad points Only one bar that closed at 11 pm. The horrible Turkish pop music played at high volume ALL day and night. The staff only spoke Russian and Turkish fluently. Barely understood any English so we were practically ignored. Guests were 99% Russian (Antalya is the preferred holiday destination for Russians). Breakfast was not worth getting up for. Beach was shingle and pebbled and sunbeds were packed so tightly you had no space. And that's if you were up early enough to get one. Hotel pool is unheated so even at 27° daily temperatures it was to cold to swim in. The Terrace bar is not a bar, it's a coffee machine and juice machine. There's only one beer served so if you don't like Tuborg you're out of luck. WiFi isn't free although for us it was as we had free WiFi at the hotel we booked so they had to honour that.

Some of these reviews honestly make me fear for the intelligence of my compatriots. Let's get one thing out of the way - this is not your usual British Holiday all-inclusive with free-flowing drinks and drunken people roasting by the pool. Thank goodness for that. It has to be said though that the hotel caters mostly for Russian tourists (99% of the visitors are Russian) and that can be felt in some of the interactions with the staff, who have a limited command of English and as such I think can come across as not super nice. I had pleasant interactions with all though. From other reviews I gather that some of the further hotel buildings are terrible, I was in the annex just in front of the hotel and I have no complaints. The room was spacious enough, and while not the height of luxury it had everything I could have needed. The Aircon worked really well and kept the room at a good stable temperature throughout (no bouts of freezing air Vs heat). The balcony was a nice addition though no views so a bit underwhelming. The room was cleaned daily to a good standard and all towels replaced, no complaints about the housekeeping staff. The main hotel building is nice and well maintained. The pool is small but I always saw it empty - probably because there weren't a lot of guests when I visited. Everyone here seems to prefer the beach anyway (as do I). The beach Is on a lovely bit of coastline. Pebbles, but this shouldn't come as a big surprise and appropriate shoes can be purchased in the corner shop. The only issue here is the size of the beach - it's so small that sunbeds have to be placed very close together and there's only so many in the sun. I think I would have found it frustrating in high season, having to move from shade to sunshine and not finding any room. I can imagine how that would impact some people's experience of the place - I would wager the hotel has expanded beyond what is feasible with the extra buildings. The food I found of good quality, with an above average buffet for an all-inclusive. Breakfast choices were limited, but lunch and dinner were fine, with very high quality food, if sometimes a bit bland. I was glad not to see tourist baby foods like chicken nuggets, it caters to people who eat real food. I did miss some Turkish cuisine staples though - no iskender, doner meat once but without pita bread etc. Overall though it was good, and with plenty of seating. I visited the spa and purchased the "Turkish bath package", which was pleasant. It seemed a bit too rushed throughout and the staff performing it were nice, but spoke no English so communication was pretty hard. The pricing was a bit much considering it was practically what I paid for the room per night (£40 for the 90 minute package) and the staff were competent but again, a bit rushed. I didn't check the time throughout but found myself back in my room exactly 90 minutes after the appointment, so overall it must have lasted 1hr tops. WiFi was good and with gre