Rox Resort Hotel

Perfect location! Beach water are the best, so blue! Room service is awesome. Will rebook again.

We have just returned from a week holiday from Rox Royal hotel Kemer as a family of 5. In my opinion, this is not a 5 star hotel more of a 3 star we have travelled to turkey before and the hotel was not at the standard of one’s we have stayed previously to which were 5 star hotels too. There are many pros and cons. Pros; Entertainment team are great very involved in all activities and will do anything to help. Particularly Sayad (sorry if I have misspelt name) he was amazing going above and beyond to make you feel welcome, we forgot the connection for the iPhone charger and he managed to go the shops for us and get us a new one. All holiday he was approachable and friendly he is a asset to your hotel and entertainment team! The evening entertainment should be more external professionals to give the entertainment team a break and to make it more child friendly? Such as circus acts, dancers, magician etc. Food was lovely, especially the Turkish night On a Thursday, they have a delicious bbq and a variety of different puddings. The children’s menu is limited really and mainly has chips in the main restaurant. However ln The beach fener restaurant it has pizza, burgers and nuggets for the children which they preferred. My daughter celebrated her 12th birthday there and a member of staff came up to the room with a cake as we was preparing for evening dinner and we sang happy birthday which was a lovely gesture and made it that extra bit special. Pool water clean and fresh. In a nice area beautiful views to see first thing of a morning you can also go for a walk and there are shops and restaurants nearby to explore. Such as a sports bar, McDonald’s, Starbucks etc. Excursions are good and reasonably priced we went to the pirate ship and waterworld through ginza travel we went through a man called Josef he was great and gave us some useful information about places to visit. Inflatables good to keep the children entertained. Beach is clean but I would recommend water shoes as the pebbles can hurt your feet. Cons; Ice cream is only available from 2-4pm I think it shouldn’t Be limited and added into the restaurant for evening treat. Even offer maybe some waffles throughout the day? My children were hungry throughout the days and I had to buy crisp etc to keep them fed as I felt there was nothing in between for children. For the whloe 7 nights All the slides weren’t on and on one of the days there was only 2 slides on!!! The children were extremely disappointed. Cleanliness isn’t the best, the pool area can become messy and towels left in places so instead of the lifeguard sitting on his phone maybe he could go around and help! Broken tiles around the hotels which can be dangerous especially children in and out of the pool. Rooms are basic but good air con. Cleaned everyday. General interior of the hotel needs modernising and freshening up. Majority of staff are nice but you can get the odd few who are rude and don’t speak Engl