The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kendal
The Lakeland Kendal Hotel, Sure Hotel Collection by Best Western
Station Rd, Kendal, Cumbria, LA9 6BT, United Kingdom
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Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. This hotel is 9.6 mi (15.5 km) from World of Beatrix Potter and 0.1 mi (0.2 km) from Kendal Museum.Show More
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Amenities
Multi-function room
Wi-Fi in public areasFree
Restaurant
Bar
24-hour front desk
Fax/copying service
Safe at front desk
Express check-in and check-out
All Amenities
Property Description
Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. This hotel is 9.6 mi (15.5 km) from World of Beatrix Potter and 0.1 mi (0.2 km) from Kendal Museum.
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3.9/5
GoodCleanliness3.9
Amenities3.9
Location4.0
Service3.9
All 68 Reviews
Surroundings
Train: Oxenholme Lake District Railway Station
(4.7 km)
Train: Windermere
(13.6 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
8
Family Room, Multiple Beds, Non Smoking
1 Double bed and 2 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
11
Standard Room With Double Bed-Non-Smoking
1 Double bed
Has window
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
6
Standard Room With Single Bed, Non-Smoking
1 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
7
Standard Room, 3 Twin Beds, Non Smoking
3 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
6
Standard Room, 2 Twin Beds, Non Smoking
2 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
12
Family Room, Multiple Beds, Non Smoking
1 Double bed and 1 Single bed
Non-smoking
Towels
Private toilet
Bedding: Blanket or quilt
Wardrobe
Check Availability
Hide Room Types
Guest Reviews
3.9/5
Good
68 reviews
Verified Reviews- Cleanliness3.9
- Amenities3.9
- Location4
- Service3.9
Average for similar properties in Kendal
AI Summary
Guests appreciate the consistent cleanliness of the rooms and bathrooms. The convenient location near the railway station and bus stops allows easy access to the town center and attractions.
Guest User
March 29, 2025
When I checked in, I found that the room was not cleaned and the hotel management was chaotic; I later changed rooms, but the indoor hygiene was very poor and the bathroom trash can was not cleaned
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Maps71436
December 21, 2024
Staff were friendly and helpful. I really enjoyed the full English breakfast cooked to my liking with choice of fried or poached egg. The room I had was lovely and clean with calming colours and big cosy bed. Slightly too warm for my liking (but I could open a window) and the water was too hot when using the shower. Decor was beautiful throughout the hotel.
Guest User
March 29, 2025
Stayed here for 2 nights in a party of 20. The hotel is well located and rooms nice and tidy and clean. Very good for the price. The staff for me were exceptional, especially Ellie who helped me out with a problem when I returned home. She went over and above what you usually get from hotels regarding customer service. Absolute credit to the owners, and definitely will go a long way if she stays in this profession....Look after her....Also the other members of staff were very welcoming, nothing to much trouble, and always smiling and happy to help with any requests. Breakfast was very good with any additional requests provided without any fuss. Would definitely come back here when in Kendal. Thanks for a lovely stay all the team . Would give you more than 5 if possibe.
Guest User
March 27, 2025
The hotel is in transition as we learned just in new ownership. We hope they will improve the hotel. Friendly staff so that is good. Rooms need to sort out I think. My room had a bit small issues. But stay was just for an overnight stay. Good breakfast though and we had dinner in the hotel which was very good. Difficult to park close by but there is a cricket club just down the road that provides parking for a small fee and is within easy walk of the hotel.
Guest User
March 5, 2025
This hotel was booked in name lakeland but as the sign is county hotel we walked past ot twice and even a taxi driver had no idea where it was. Turns out its directly opposite the train station. But it was a lovely hotel and have zero complaints. Clean, comfy, friendly helpful staff.
SunnydayzSheila
August 18, 2024
We travelled by Daish's coach from Worthing in Sussex on Sunday 11th August 2024. It was a long journey on one of the hottest days of the year. When we reached Birmingham district we changed coach and driver. Our new driver, Will, was then with us for the duration of our four night stay in The County Hotel. Will was knowledgeable about the area and fun. He kept us entertained by playing music for us to singalong to as well as a quiz. It took us nine hours including three half hour stops. The hotel was clean and the staff hospitable. We had a nice meal followed by Bingo and entertainment with Jason and Shirley who provided music and jokes. We stayed until the end which was a surprise after such a long day. We had a spacious room with a lovely walk in shower and LED lights around the mirror above the sink. It overlooked a busy road that was noisy but the weather was warm so we had the windows open.
Guest User
February 16, 2025
I recently stayed at this hotel for four days and had a fantastic experience. I was informed that the hotel had just been taken over by a new company, so they warned me of expected teething issues, but everything ran smoothly. The staff were incredibly accommodating, and a special mention goes to the regional manager (female , blonde hair), who personally checked in with me every morning to ensure I had no issues and accomedated me throughout. The rooms are well-equipped with everything you need. It is comfortable, clean, and practical. The location is excellent, right opposite the train station, close to shops and restaurants, and not far from some great hiking trails. A big thank you to all the staff for making my stay so enjoyable. I highly recommend this hotel, and for those driving, I suggest parking in the train station car park, which is free of charge. Would definitely stay here again!
Fearless19302750935
November 21, 2024
Lovely hotel , very clean ,room was brilliant couldn’t fault it at all . Breakfast was cooked fresh and very very nice and for £8 I’ve paid more for less quality and quantity. Staff are a credit to the hotel .well impressed and would stay ther again without any hesitation
Services & Amenities
Most Popular Amenities
Multi-function room
Wi-Fi in public areas
Free
Restaurant
Bar
24-hour front desk
Restaurant
Bar
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Parking
Business Services
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Safe at front desk
Express check-in and check-out
VIP check-in service
24-hour front desk
Languages Spoken
Polish
Food & Drink
Bar
Public Areas
Elevator
No smoking in public areas
Cleaning Services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Safety & Security
Security personnel
Smoke detector
CCTV in public areas
Fire extinguisher
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:00
Check-out: 07:00–10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. AED 234.15) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are allowed on requestAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Number of Rooms: 37
Located in Kendal, The Lakeland Kendal Hotel, Sure Hotel Collection by BW is within a 15-minute drive of Yorkshire Dales National Park and Lake Windermere. This hotel is 9.6 mi (15.5 km) from World of Beatrix Potter and 0.1 mi (0.2 km) from Kendal Museum.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Make yourself at home in one of the 37 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 9:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities.
Make yourself at home in one of the 37 guestrooms. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.