Kep Hotels with Gym

An amazing hotel and with super helpful staff. We stayed as a family of three for two nights and it was truly great.

Hotel class 4 stars gold it does not even deserve three stars swimming well but the transats break the wallpapers it is necessary to go to the personal reception that don't speak any foreign language even the English the full of all the last days Because I spend 3 days I'm gone on November 16, 2023 I'm down at 9:30 for a departure to the airport at 10:00 I'm returning the passes from the room to the reception a young girl who works with the receptionist she's gone to make the Check out to my great Surprise Elle appelle l'accueil pour m'accuser d'avoir volé un peigner Je demande au guide de lui expliquer que j'avais qu'un dans la chambre et pas deux mais ils persistent sur leurs accusations du coût on monte dans la chambre avec le guide pour lui specify that he had one but without results of the coup I insist to open my bag and my bag to check before my friends , the guide and the staff of the hotel is a humiliation for me because I show my lingerie to unknowns but c ' was my. Choice for them to realize their mistakes finally he says it's good but for me it's a lack of respect for tourists came to visit their countries I cracked in tears because I put 15mn to he understand the receptionist came seek me out to apologize but for me not possible to accept their excuses and I advise to nobody to go to this hotel because of this story I keep a bad memory of Cambodia and I strongly disadvise to go to the hotel Kep Bay

My party of five arrived in Kep today at 6:30 pm. It was dark, and after five hours of traveling in a mini-van, we got a tuk tuk to take us to Kep Bungalows. We had reserved three rooms - 2 standards and a superior. When I entered my standard room, the smell of mold and sewer hit me. The walls were disgustingly dirty and there was a hole in the upper corner of one wall. And I am not exaggerating when I say that there was a thick coat of dust on the fan. Then I heard a knock on my door. It was my daughter. Their room, which was right next to mine, was just as dilapidated as mine. With our bags in our hands, we went to our friends’ room. Their room was nice. We told them that we were not staying. Suffice to say, when they saw the stark contrast between their superior (R3?) to our standard room (A4 & A5), they were shocked. When we explained our concerns to the desk people, they said it could not be dirty because the rooms were cleaned that morning and the man said he personally checked the cleaning himself. My son-in-law, the desk woman, and an older child went to see the room. The boy came back after a few minutes and confirmed it did stink. Then a few minutes more passed and the woman and my son-in-law came back. The woman said we had dirtied the room. Really? We were there for about 2 minutes and knew it was not going to work. When asked about the holes, she said it was just the rats (plural) and they had put tissues in the hole for that reason. Rats?! We were told, “It’s the jungle.” Uh, no it’s not. The room, they argued, is the standard room and we should have paid the higher price for the better room. We explained that we were not complaining about the size of the room, but our concern was of the cleanliness of the room. Also, when showing them the pictures on Agoda, they said we should have known those were “old photos.” What? It was, we explained, more like false advertisement and that they should update the photos so people knew what to expect. We wanted to take pictures, but they said no. By this time, the man had reached a point that started to make us uncomfortable. A few of us had already witnessed his hands balling up and was quite agitated. We called tuk tuk driver who had given us his card and spent the next hour calling several hotels to see if they had three rooms available, which were not easy to find because of the holiday, and driving to some of them to ask if we could see their rooms because we did not want to be fooled by pictures again. *My daughter and son-in-law are fluent In Khmer. The other three, including me, have been learning the language for 10+ years.

The entrance to the hotel is relatively hidden, and I missed the entrance at first. The environment is very quiet and relaxing. The waiter is very friendly. The room is clean and tidy. There are not many facilities in the hotel. It is worth booking again.

I cannot say enough good things about our stay. The room was spacious and clean. We loved the outdoor bathtub and shower and even enjoyed our last morning when it rained. This really added to a unique experience. If the room wasn’t enough to recommend this place, then I have to next talk about the incredible staff. Each person went above and beyond normal expectations to ensure that our stay was special and we were not lacking for anything. The breakfast that was included was fantastic and very filling as well. Walking down to the private beach and pier you can really enjoy the sunset and privacy. I believe that this resort is why we love Cambodia.

Only eight bungalows hidden in the trees, a very pleasant swimming pool at all times of the day, excellent cuisine and a joyful team atmosphere. The boss is nice and its valuable tips. The boss singes and rides a lot. They are responsible for booking tuktuks, taxis and motorcycle rentals. Laundry at 100 m. The proximity to the road may be scared but is really not a problem.

The hotel is not bad, close to the beach, a few steps away from the crab market, and there are many restaurants in front of the hotel. Although the hotel’s breakfast is simple, it’s not bad,