Pet friendly Hotels Kevelaer

There are enough parking spaces on the street. Hotel makes a good first impression from outside. From 19:00 a.m. the reception is no longer occupied. However, the room key can be picked up without problems by means of a number code. Registration information can be made on the next day. Large and clean rooms. Large bed and enough space in the generous bathroom. Breakfast is not cheap but legitimate with 12Euro. Friendly and careful staff. Fresh coffee can be ordered. Also otherwise there is everything.. Cutting, cheese, marmelade, shock-up, various bread, butter, margarine, rooster, brown speck, milk, yoghurt, quark, Müesli etc. Can be recommended by this hotel.

We booked a room with our little child to spend two days in the nearby Park Ireland. Until check-in, I had only received a booking confirmation with booking number and QR code (my experience after check-in). In the evening against 19Uhr we were now standing closed with a tired little child - from a code for the key cash box was nothing on the Internet site or in the mail (According to the Internet site, the reception was occupied weekdays up to 22Uhr). I called at the hotline, here I was 2x over a total of 10min in the waiting line and was thrown out of the line twice. Other guests inside have left us in the lobby and continued to get us the nice staff on the phone (after receiving a card via the telephone of the reception via the partner hotel). We should be encoded through the hotline one of the cards on the extraordinary treasure, which did not work so we stood closed to the room door. So with the baby now, overtook the telephone again to the lobby and more minutes in the waiting chain. After the staff had encoded the card again, we could also send the listener directly to the next guests who were closed to the door and also did not know what they should do. After more than 45Minuten we finally could go to the room. 2 stars there are only for breakfast at the adjacent restaurant - here you were very struggling and it was very delicious. What is this for an organization and for which service is here paid over €130 per night? The hotel did not have a feedback on my complaint, but the cancellation was only 30Minuten after the telephone check-out, as the reception was not occupied even in the morning.