Bungalows Key Largo - All Inclusive

The overall ambiance and service of Bungalows is unsurpassed! You’re treated as if you’re the only guest(s) on the property. Once you pull up, your every need is anticipated and met. Check-in was seamless and stress free. The tiki punch offered at the associates desks doesn’t hurt either!! When the staff opens the gates to take you on a tour and to your bungalow, it’s like you’re in a different world. The entire property was spotless and immaculately maintained. Neither my husband nor I have ever felt such soft, luxurious bathrobes! The bathroom was spacious with a wonderful, relaxing shower. Having a garden bungalow, we also had an outside shower. The main room was equipped with an abundance of charging stations, plenty of drawer and closet space and just an overall feeling of relaxed homeyness. The beds are super comfy with fantastic pillows! I’m a pillow snob, and these met my picky criteria!! Nightly turndown service with goodies is provided unless it’s not wanted. The one extra water excursion we took was the tiki boat ride. Our “Captain,” Chris, was super friendly and knowledgeable about Florida Bay and the Key Largo area! It was a lovely, relaxing afternoon jaunt. The grounds are incredibly well equipped for swimming, sun bathing or just hanging out under an umbrella. Should you choose to not walk or ride the bicycles provided with your bungalow, you may call the front desk and someone will come get you with a smile. West took care of us so incredibly well during our stay!! The only area (in my opinion) that wasn’t up to the overall standard was the food. The food was good, but not what you would expect for the cost of a stay at Bungalows. Again, the service was spot on. The food, however, just didn’t meet up. Ben, in Bogie & Bacall’s, was an excellent server with well trained assistants. One’s water glass would only get a fraction of an inch low in the glass when it was being refilled. Empty dishes didn’t sit on your table a minute too long. Each course was perfectly timed and served. One of the soups offered the evening we ate at B&B’s was an asparagus soup. It was probably the best thing we had next to the yogurt/berry/granola parfait for breakfast one day we didn’t want to get out early. Coming from a foody family and for the cost of a stay here, the food was very disappointing. Even with my gripe about the food, the overall experience was excellent. I would certainly recommend it for a couple wanting away.

Bungalows is a beautiful resort with lovely grounds and well appointed individual bungalow accommodations for each couple. The food is great and portion sizes are also great! They have a wide variety of cocktails and you can choose your liquor if you prefer a certain brand. Breakfast is wonderful at Fishtales as well. The criticisms I would have are as follows: They seem a bit understaffed as far as wait staff around the main pool area, staff is very nice but seem super busy and wait times are sometimes long. Room service is not included in the all inclusive price here and I was told I could not get "to go" food at the tiki bar for my husband who was in a work call in the room. For the price charged this should not be the case. Again the resort is beautiful and I would definitely stay again

We loved the Bungalows. Service was excellent and everyone we met on the staff was very friendly and accommodating. We spent time at both the Zen pool and the beach pool. Service was great at each location. Breakfast was overwhelming with everything you could ever want including bloody Mary’s and other assorted breakfast booze. Lunch selection at all locations was excellent and dinner at the 3 restaurants was very good, fresh fish every night. Hemingways Bar was our favorite hang out before dinner. Our room was very nice, 408 I believe, but I would recommend rooms in the 200 to 300 range as they are a little closer to the main activities and probably a little quieter. Great place and we will return.

The Bungalows in Key Largo is absolute top notch! So far exceeded our expectations in every way. The staff, the food, the drinks, the beach, our bungalow, you name it, they mastered it. Our only complaint is that we left too soon. With the cost we thought we would spoil ourselves for a few days not knowing what to expect. It was worth every penny. It is spendy, but the quality of the food and drink is superb. Treat yourself and stay here. We so enjoyed the outdoor shower and tub, such amazing privacy for each bungalow. The gardens were impeccable as was every inch of the resort. There are no vehicles driving around, just the staffs golf carts, it is so peaceful. The pool area and beaches have every sort of lounge chair, hammock etc. They thought of everything. Live music every evening on the beach. I just can’t say enough!!

DO NOT BOOK WITH THIS RESORT!!! This resort was terrible to deal with and is incredibly dishonest. Due to some medical issues, we needed to cancel our reservation. We cancelled 30 days before our arrival date. They charge you a $250 cancellation fee!! This is a total scam! I could see if it was a week before, and they had a hard time filling that reservation spot, but a 30-day notice should not have any kind of penalty. I talked to management and explained that we had to cancel due to my husband needing surgery, and the $250 was needed to help cover medical costs. There was no budging, and they were not sympathetic to our situation. This is so dishonest, and they will never get our business. I would not recommend anyone booking with them!

One Star – Not Worth the Price or the Hassle I had high hopes for The Bungalows Key Largo, but our stay was extremely disappointing. The food was by far the worst part—nearly everything tasted like it came from a freezer or a package. The salad bar had stale croutons, the meats were consistently overcooked, and the calamari was rubbery and barely edible. For a resort at this price point, we expected fresh, high-quality meals, and instead got the opposite. The service was just as poor. We waited over an hour for food multiple times, and when it finally arrived, it was often incorrect. Staff seemed overwhelmed or disinterested, and there was no sense of urgency or hospitality. The resort itself is not well managed. There’s no clear escalation process when things go wrong. It took me over 15 phone calls and multiple voicemails just to speak to someone in management. When I finally did, the only compensation offered was a 10% discount—which felt like an insult considering the number of issues we experienced. When I asked to speak to someone higher up, I was told the property is privately owned and that the owner does not speak with guests. For what you’re paying here, you could have a significantly better all-inclusive experience in Mexico for half the price—and you’d likely be treated with more care and professionalism. I would not recommend this resort. Save your time and money and go somewhere that values its guests and actually delivers on the promise of a luxury experience.