Premier Inn Kidderminster

Great Premier Inn in a fabulous old building. Really friendly helpful staff. Absolutely phenomenal breakfast great ingredients,freshly cooked, piping hot. Without dought the best Premier Inn breakfast I’ve had and I stay in them about 30 times a year travelling. The only negative is it has the slowest lift ever which they openly acknowledge with a witty notice in the lift itself

Very run down with marks all over walls and ceiling. Carpet looked very grubby. Freezing cold in room, had to ask for a heater. Bathroom fan didn't work, bathroom smelt of urine. Had to ask for it to be cleaned. Kettle leaked from spout. Only 1 lift working and it's the slow one. Check-in took a very long time as the staff member was also dealing with the guy fixing the vending machine. Would not stay here again and wouldn't recommend it.

They joke about the lift being slow and taking over a minute to go from the ground to the 4th floor to be able to check in at reception, but it's not a joke if you are stuck in a lift hoping it's no broken down. GET THE LIST FIXED. Check in was really slow because of a lack of staff, as they were busy being a waiter in the restaurant before becoming a receptionist to check you in. Check was smooth, even if it was a waiting time of about 5 minutes. Room was clean, room was a bit shabby in it's finishing touches. Was bad to have to ask for room to be serviced, rather than it being done automatically, which is a hotel standard. But guessing you have cut costs?? We checked out just before 8 and the traffic warden is waiting in the car park to catch out thoose that ain't up ,so you're been warned, get down to your car to pay

Spotlessly clean room. Comfy bed and powerful shower. Very quiet corridor which meant I wasn't disturbed and hence slept well. WiFi OK plenty of tea and coffee all in all a comfortable stay. Plus being a lady on my own I felt safe. Only downside was having to pay for parking. Y

Beautiful hotel in a great location. We stayed the night before heading to West Midlands Safari Park and it was perfect for that. Easy to follow instructions for parking which was a really short walk away and several good restaurants in walking distance. Hotel was clean, rooms large and interesting due to the building itself and staff were friendly. Only slight negative, which didn't affect us as we were already planning on heading out, was the limited dinner menu. Would definitely return, it's a lovely building and everything you need nearby.

Did not stay overnight in the hotel. Walk in for the unlimited breakfast as a start to birthday celebrations. Manager Will and his team, Tia and Toni, were fab from start to finish. Attentive, engaging, and genuinely interested in people. All of the breakfast items were cooked to a high standard, flavoursome and hot. Friendly team in a lovely looking restaurant that pays homage to the local area. Will definitely be back, likely in larger groups with friends/family.