The Kirkwall Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Kirkwall

The Kirkwall Hotel

Harbour St, Kirkwall, Orkney Islands, KW15 1LE, United Kingdom
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hotel overview picture
Amenities
Restaurant
24-hour front desk
Luggage storage
Bar
Billiards room
Conference room
Wi-Fi in public areasFree
Fax/copying service
All amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and instant tea. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.
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8.0/10
Very Good
Cleanliness8.0
Amenities8.0
Location8.0
Service8.0
All 40 reviews
Surroundings
Airport: Kirkwall Airport
(5.8 km)
Airport: Eday Airport
(31.6 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Twin Room With Sea View
2

Twin Room With Sea View

2 Single bed
Has window
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Room Details
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Classic Double Room (2 People)
2

Classic Double Room (2 People)

1 Double bed
Has window
Non-smoking
Hair dryer
Room Details
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Double Room With Sea View
6

Double Room With Sea View

1 Double bed
Has window
Non-smoking
Private bathroom
Ocean view
Private toilet
Conditioner
Room Details
Check Availability
Junior Suite
1

Junior Suite

1 King bed
Has window
Non-smoking
Hair dryer
Room Details
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Classic Twin Room
2

Classic Twin Room

Has window
Non-smoking
Hair dryer
Room Details
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Guest Reviews

8/10
Very Good
40 reviews
Verified Reviews
  • Cleanliness8
  • Amenities8
  • Location8
  • Service8
Average for similar properties in Kirkwall
Most Mentioned
AI Summary
Centrally located in Kirkwall, with great views and easy access to the town center and ferries. Guests appreciate the friendly staff, clean and modern rooms, and comfortable amenities.
S‍a‍r‍a‍h‍ ‍L
June 2, 2025
This is a hotel that has been updated with expensive throw pillows and nice tile in the bathrooms . The decorating is lovely but the attention to small details is missing for instance, the blind in our bedroom was lopsided. There was a coffee stain on the stool in the room and there were other areas of painting that were neglected. I’ve attached some photos to this review whilst the dinner was excellent, the breakfast was very poor. I would highly recommend skipping breakfast and getting it somewhere else. The yogurts provided were cheap supermarket variety with sweet fruit thickend yoghurt and watery zero fat plain in little tubs. The fruit salad was mostly chopped apple. They were also out of eggs even though we arrives at 8.45am. When I asked about eggs, the waiter said they take care of it, but nobody ever alerted me so I never had any eggs. The cereals are nothing special. I asked for hot milk to accompany my coffee and was brought a tiny weenie jug of warm semi fat milk. Personally, I prefer whole milk and there was none available, yet they make a big deal of having fresh milk from a special dairy. I don’t think I would stay here again. It seems overpriced quite frankly for what you get and there are lots of items that are worn.
J‍o‍u‍r‍n‍e‍y‍6‍0‍1‍8‍8‍2‍0‍5‍8‍3‍1
July 12, 2025
Stopped here for 2 nights on a 13 day around Scotland with a private guide. Got a very nice room with a pull out bed for my daughter and queen for myself. The view was of the harbor and fantastic. Bathroom is updated and *huge*. Some minor nit Shower could fit 8 people with 2 full sets of plumbing, but they put the shampoo, etc on the floor..... A tiny shelf would be nice. In the room they provide a big bottle of water, how about a couple of glasses??? We stayed 2 nights so it wasn't just an oversight. No USB, but we had our own converters. Elevator is from the 40's with dual manual doors, but it does work, VERY CENTRAL Location with supermarkets open till 10pm on weekdays 5 minutes away.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
I went to the bar/restaurant with my girlfriend on a Saturday night in June. The restaurant was fairly busy, but we were given a table quickly despite not having a reservation. The waiting staff were friendly and efficient, but we had quite a few different staff members serve us through the evening which may help explain why some things were missed. My main was roasted balsamic glazed cauliflower steak with roasted potatoes, tendersteam broccoli & chilli jam. The cauliflower was tough with a wee bit of balsamic vinegar poured on it, and the rest tasted like boiled vegetables on a plate. For £15.95, it felt like I'd been ripped off. I still felt hungry after my main, but decided not to have desert as they were all £10+ and I didn't want to feel disappointed again by the food. My girlfriend overheard the specials being mentioned at another table and went for the langoustines main. We had not had the specials board brought to us, so were not aware of the prices. On looking back, we should have asked for it. She thoroughly enjoyed her plate of langoustines. But we got quite a shock when the bill arrived and the langoustines were over £43! I would not be likely to go back because of the prices and the poor vegetarian main, but we did enjoy the wine and the bar/restaurant environment.
R‍o‍b‍e‍r‍t‍ ‍H
June 26, 2025
You are right across of the harbor within easy walking distance of the pedestrian street. My room was very clean and tidy. No air conditioning. You needed to open the window for cooling, but I believe you can request for a fan. The breakfast was good; typical Scottish- everyone's favorite haggis and blood pudding. Plus, you have your usual eggs, bacon, sausages, etc. I did not like the elevator as it did not move after we pushed the button. I used the stairs. The staff were very friendly and helpful. The lounge on the second floor gave you a peaceful and grand view of the harbor.
A‍l‍i‍9‍2‍1
June 23, 2025
We only came in for dinner. It was very busy. Difficult to say how many were residents but if you are not staying here I suggest you would need to book ahead. Had a very nice dinner with a wine (good choice of wines). Restaurant prices. Couldn't eat here every night.
j‍a‍m‍e‍s‍k‍A‍6‍8‍0‍1‍V‍U
December 15, 2024
The hotel is steeped in history and has lots of character, modern and old which was great. The location is right in the heart of Kirkwall harbour. The food, hotel and rooms i thought were very good, my only gripe was some of the staff at the restaurant and bar. Some didn’t seem interested and lacked basic skills (E.G Asking if you would like a drink when seated, smiling and interacting politely, giving out menus, removing used plates, slow service etc). It was if they didn’t want to be there and everything was an effort, they spent a lot of time talking and not serving (not all but some). The manager was very friendly and accommodating and overall my experience was good.
S‍h‍e‍e‍n‍a‍G‍7‍5‍3
June 14, 2025
Lovely comfortable room, great food, friendly staff. Nice location overlooking the harbour and handy for the bus terminal. I would definitely stay here again.
K‍a‍r‍e‍n‍ ‍L
May 26, 2025
The hotel is traditional and has a classic beauty but is tired and needs updating. It’s probably the best hotel around, and all the tour companies use it….it appeared very busy with tours. That’s good and glad they have the business. I booked 2 single rooms for 6 nights ( travelling with a friend), and when we arrived we were taken over the road next door to their ‘annex’ hotel. The Shore. It is foul, awful, terrible and smells of damp. I had no idea that this hotel even existed. No one had told me and it was so disappointing that I made up my mind we weren’t going to stay there. It want what I thought I had booked and I hadn’t been told. Lovely Fiona, on reception, totally understood and managed to get us into rooms in the main hotel for 5 out of our 6 nights. Our 1 night in the Shore was awful. However, the other 5 nights in the actual Kirkwall Hotel was lovely. The staff are amazing….and friendly….Fiona, Heidi, David, Cameron, Alan, Stuart, Silviu……all wonderful. They must dread guested having to stay in the Shore. Tour operators obviously know to routine. So…..if you book a room at the Kirkwall hotel, check, check and check again that you are not being put in the Shore. Breakfasts are good and dinners are nice. The bar was lovely. Would go back there…..but not to the Shore.

Services & Amenities

Restaurant
Bar
Billiards room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2023
  • Number of Rooms: 37
Great care is taken to ensure guests experience comfort through top-notch services and amenities.Remain linked during your visit by utilizing the complimentary internet access available.Parking is accessible, supplied by the hotel for guests who arrive by car.Need some relaxation? Your room features daily housekeeping to make your stay even more comfortable and enjoyable. Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a coffee or tea maker and instant tea. Maintain your cleanliness and comfort using a hair dryer and toiletries available in select guest restrooms.

Frequently Asked Questions

What are the check-in and check-out times at The Kirkwall Hotel?

The check-in time at The Kirkwall Hotel is 15:00 and the check-out time is 11:00.

Are pets allowed at The Kirkwall Hotel?

Yes, pets are typically allowed at The Kirkwall Hotel, but it's always best to call ahead to confirm.

Does The Kirkwall Hotel provide breakfast?

No, The Kirkwall Hotel doesn't provide breakfast.

How much does it cost to stay at The Kirkwall Hotel?

Prices at The Kirkwall Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to The Kirkwall Hotel?

The closest airport is Kirkwall Airport, and it is about 8 mins from hotel by car (5.8 km).

What is the cancellation policy for The Kirkwall Hotel?

The cancellation policy for The Kirkwall Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportEday Airport
Distance to Airport31.63KM
Average Price FromAED1499
Hotel Star Rating3