Best Western Kisumu Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kisumu
Best Western Kisumu Hotel
No.4 of Four-Star Hotels in Kisumu
Lake Basin Mall, Kisumu, 100-00, Kenya
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Massage room
ParkingFree
Airport pick-up
24-hour front desk
Luggage storage
Billiards room
Airport drop-off
Business center
All Amenities
Property Description
The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.
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8.3/10
Very GoodIt was nice to be able to rest comfortably ^^
All 27 Reviews
Surroundings
Airport: Kisumu International Airport
(9.1 km)
Landmarks: Ummu Salamah Mosque
(700m)
Landmarks: Migosi Seventh - Day Adventist Church
(880m)
Landmarks: Coptic Church
(1.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
11
1 King Bed, Non-Smoking, Deluxe Room, Mini Bar, Safe, Wi-Fi
1 King bed
Free Wi-Fi
Non-smoking
Private bathroom
Electric blanket
Private toilet
Shampoo
Check Availability
12
Suite-1 King Bed, Non-Smoking, Executive Room, Deluxe Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
5
1 King Bed, Non-Smoking, Standard Room, Wheelchair Accessible, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Private toilet
Check Availability
8
1 King Bed, Non-Smoking, Standard Room, Safe, Mini Bar
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
9
2 Single Beds, Non-Smoking, Standard Room, Safe, Mini Bar
2 Single bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
27 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.2
- Location8.3
- Service8.2
Average for similar properties in Kisumu
AI Summary
The accommodation provides exceptional service, spacious modern rooms, ample parking, and ideal location. Guests enjoy varied, delicious breakfast options and commendable service, but some mention the lack of amenities.
Guest User
April 9, 2025
The room was average, the restaurant was slow, and the breakfast was perfunctory
Original TextTranslation provided by Google
마일드천사
February 8, 2025
It was nice to be able to rest comfortably ^^
Original TextTranslation provided by Google
Shikaer
April 21, 2024
The room was clean
Original TextTranslation provided by Google
SAMUEL K
October 15, 2024
The service at the restaurant was terrible, waited 1 hour to be served. Waited for another 40 mins for the bill. This is really bringing down the rating of BW, didn't even bother to book a room. You need to train your staff on cistomer service and serve them within required time.
vivian a
October 7, 2024
The services are amazing , they prepare food in plenty they have jovial workers with friendly faces so caring clean rooms with plenty water, availability of power nonstop no limit of doing anything friendly environment with fresh bamboo trees just love it
FabianN108
August 20, 2024
A true Gem in the heart of Kisumu. Arrived late into the night and was received very well. The room was impecabble and the staff all round were magnificent. Special recognition deserved for Rachael, who went above and beyond to make my stay comfortable. Great Breakfast. Great Dinner Menu. If you're looking for a great place to stay in Kisumu... Look no further. Asante sana BW Kisumu.
JohnWil_2023
August 1, 2024
The hotel exceeded my expectations with its immaculate rooms and exceptionally friendly staff. Every detail, from the spotless cleanliness to the warm hospitality, made my stay incredibly comfortable and enjoyable. Its the place to be!
bryosci
May 20, 2024
a very welcoming and supportive staff.. I enjoyed the breakfast. I must admit it met my expectations. thanks team BW
Services & Amenities
Most Popular Amenities
Massage room
Parking
Free
Airport pick-up
Additional charge
24-hour front desk
Luggage storage
Billiards room
Airport drop-off
Additional charge
Business center
Multi-function room
Playground
Free
Childcare service
Additional charge
Wake-up call
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking
Free
Transportation
Airport pick-up
Additional charge
Airport drop-off
Additional charge
Front Desk Services
24-hour front desk
Express check-in and check-out
Concierge service
Safe at front desk
Luggage storage
Wake-up call
Languages Spoken
English
Food & Drink
Snack bar
Health & Wellness
Massage room
Billiards room
Light therapy
Beauty and makeup
Activities
Fishing
Off-site
Public Areas
BBQ
Gift shop
Picnic area
No smoking in public areas
Garden
ATM
Executive floor
Elevator
Cleaning Services
Clothes dryer
Dry cleaning
Laundry service (on-site)
Additional charge
Ironing service
Facilities for Children
Playground
Free
Childcare service
Additional charge
Children's meals available
Business Services
Postal service
Multi-function room
Fax/copying service
Business center
Wedding service
Accessibility
Stair-free main entrance
Safety & Security
First aid kit
Smoke detector
Fire extinguisher
CCTV in public areas
Security personnel
First aid room
Property Policies
Check-in and Check-out Times
Check-in: After 12:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for cribs are not included in the total price. For details, please contact the property.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 43
The Best Western Kisumu Hotel is a contemporary hotel located in the heart of Kisumu City, along the highway of Kisumu Kakamega Road. The Lake Basin Mall is only a couple steps away from the hotel, which will lead you directly into the biggest shopping center of the city. Warm hospitality of the locals, together with the unmatchable Lake Victoria sites, Kajulu Hills and magnificent landscape, make the Best Western Kisumu Hotel a top destination for both local and international visitors alike.
Designed to offer a modern feel, while at the same time respecting the local culture, the Best Western Kisumu Hotel offers exceptional customer service that perfectly blends with local hospitality.
Offering contemporary interiors and premium amenities, our 44 comfortable bedrooms, each offering free wireless high-speed Internet access, are a pleasure to experience for leisure and corporate visits. Guests staying at our hotel will enjoy a complimentary hot breakfast buffet each morning before heading out for business or leisure.
The Best Western Kisumu Hotel features one restaurant and a bar. With a mix of beautiful decor and scrumptious food, you will have a lasting experience.
State of the art meeting facilities can cater for up to 100 delegates and spacious breakout areas.
Seamless service at every touch point, our friendly, helpful staff at the Best Western Kisumu Hotel are ready to ensure a memorable stay in Kisumu.