The Long Beach Resort & Spa

Despite the difficulties, spend a few fun days at Long Beach, the sea is a very valuable resource, the beautiful sea adds pride to Long Beach.It has a frequently changing climate. There were many problems in the rooms but there is not enough time to mention them. Maintenance should be done more. There are also many weaknesses in the reception department. Boys, however, girls should pay more attention to the guest. The food was delicious but it was cold. But from the next day they gave us very tasty and hot food. There was a woman leader in the restaurant with a manager and two supervisors. They gave us a very good welcome. I would like to mention their names. (Manager MR. Ravindra,Supevisor MR. Namdika and MR. Milin,Woman Leader MS. Deshani,) We saw that the manager stood up for his team at all times. We saw the female leader giving advice to the young team under her and working with a smiling face. The supervision of the supervisors was very successful.They are great. The female leader is way ahead. She is well trained to handle the team without commanding. She is ahead in appearance as well as in hospitality. There is a young boy who works in the restaurant in the evening., we have seen that he is strict with the team. His name is Pasidu. He works but is not impressed with his hospitality. Teach him to deal with a smile, not anger, because that is the MOST IMPORTANT thing in a restaurant where many foreigners come. Names are recorded and supervisors have to train him better. Since they are the only department that does well, their mistakes should be very minimal. It is important not to work fast, but to work calmly.. Anyway, thank you very much to everyone who prepared food and offered hospitality to us. Make up your mistakes and move forward. Learn a lot.

The restaurant is very clean and the service is also good.everyone was friendly with us.there was one girl among many boys who stood out.she was very efficient..she did a lot of work in a short time..she is the captain in the restaurant..‍♀️she is very friendly and she can make delicious milk coffee.she greets us with helo ayubowan and says goodbye very respectfully when we leave.so,we got used to saying that too.She is a captain like a doll with a beautiful smile.❤️she name Deshani.. It's very nice to see a girl doing such good hospitality.she is well trained and best proof that women are ahead in everything.thank you very much everyone.Long beach is a place with very nice people.️thank you everyon.sri lanka is a very beautiful country.

Great views and the staff were lovely but the floors and shower were filthy, the toilet stopped flushing multiple times and electricity kept going off. The buffet breakfast was not extensive but ok. A la carte meals we had were good. Sun beds around the resort were rather dilapidated but pools were clean.

The overall resort needs an urgent makeover. Showers were drizzling either boiling hot or cold water, impossible to get it right. Beds had one sheet only, no blanket to be found and using the aircon made the room either arctic or if turned off, it was unbearably stuffy. Breakfast was average, nothing hot or kept on ice it was all room temperature out in the open. Coffee was undrinkable. Nice view though from the breakfast balcony! Staff seem undertrained and no idea what’s going on. Service for anything was slow. I booked a massage at the “spa”. I followed directions there but honestly thought I was on wrong floor as the “spa” room looked like an empty janitors closet, a dusty concrete room with no aircon. It resembled nothing of a spa in a resort… I turned up on time and honestly I was almost relieved to be told she was running 1 hour late and asked if could I come back? Um that’s a fast no for me thank you, I couldn’t cancel quick enough and get out of there. I would 10000% not recommend booking the spa here. It’s not a spa, it’s an after thought that has not been managed professionally at all. A lot of work needs to be done here to get this place into gear.

A place to go on a holiday with your friends. The beautiful beach attracted us to the place. The staff was helpful and kind to every one of us. I loved the food served. Easily the tastiest dinner I had after a while. The black pork curry was the best out of many dishes served. Also, I can't forget the service given at the bar. Lovely staff

as for the hotel it could do with some renovation but the views and beach are amazing and the hotel staff are excellent, always smiling and helpful. Special thanks to the great barman named Prasad and the manager Nisal. The food and alcohol were really good. If you want the contact details of someone who organizes trips and tuk-tuk transport around the area I will be happy to help.