Thansur Tatai Eco Resort

We stayed at Thansur Tatai for one night between more luxurious hotels, and generally had a great time, however I would not have stayed longer than one more additional night. I think the resort is enjoyable so long as you manage your expectations -- it is very secluded with very little to do and very basic amenities. The rooms (and shower) is quite rustic, the villas are charming but as they are made of bamboo, you can expect bugs and flies to get inside even with the doors shut. The mosquito net and bedside lamp were covered in (live and dead) flies. There is a ceiling fan and a floor fan, which we had to move right in front of the bed as we were still quite hot. The walkway had loose planks and nails poking out. Furthermore the staff seemed to be enjoying the peace a bit too much as our transfer too the hotel was quite stressful to organise, and upon check-out they didn't know we had booked a taxi with them. That said, the resort is very peaceful and the location is idyllic. The floating villas are so special and we felt so relaxed hanging out in the room and on the deck just doing nothing for once. The food was amazing, although the smoothie I ordered was not, and we had no issues with the wifi.

My wife got pneumonia before we travelled and we couldn’t go to the hotel as planned. Despite giving lots of notice, and repeated requests from *******, the hotel refused to let us cancel. They were within their legal rights, but this was mean-hearted.

This place really needs a facelift. Be careful walking on the deck with nails sticking out. When there are more than ten people for breakfast the kitchen can’t handle it and you have to wait one hour for your breakfast. There is not much choice for breakfast apart from toast egg, noodle and rice. The staff is really nice and does her best for you. The owner needs to invest in this place and it good be a great place.

The Koh Andet Eco Lodge in Tatai is a 5-hour bus ride from Phnom Penh and a 25-minute boat ride to the lodge. The boat leaves from Tatai Bridge and the scenic journey was pleasant. Upon approaching the lodge, you first see the impressive floating villas, which made me feel that this was a special place. However, my positive first impressions suddenly disappeared when the welcome drink was a glass of water. My floating villa was at the end of the wooden walkway. It was spacious and well-designed with a ceiling and stand-up fan. The comfortable bed had a mosquito net. Outlets were far from the bed. The bathroom had an unusual shower which took them 2 days to fix the hot water heater. Also, I was never informed that there would be no water one morning because they had to fix the water pump. It was a surprise when I tried to take a shower and there wasn't any water. Shampoo and the soup were in little ceramic containers. There is a safe, but it was locked, and it also took them also 2 days to open. Coffee and tea are provided but no kettle. 2 plastic bottles of water were provided which aren't very eco-friendly. The view was spectacular but the chairs on the porch didn't have any cushions which was also seen on the deck chairs throughout the lodge. Even though it's a floating village and you could jump into the water, there was no way for you to get back up to your villa. One hour before I departed the owner installed a raft that you can use to get back onto the porch. Unknown to me, daily housekeeping is only available upon request. Even though I requested it on the 2nd day, it wasn't automatically done till the 3rd day. Additionally, they never found the key to my villa. There is one restaurant that serves overpriced food that is at best average. The menu is Asian and there isn't anything for kids except french fries ($6). No fruit is served at any meals. Breakfast is from a set menu that includes eggs, but the portions are small and not satisfying. No peanuts are served with your drinks, and they ran out of Singh Beer (served because it's close to Thailand) one day. It can take a long time for your food to be served. It might be hard to find a waiter during the day at the restaurant. Internet is only available in the restaurant vicinity and not in the rooms. It's not fast. One day, the owner forgot to pay for the internet, and it wasn't available the whole day. The lodge has a jungle-like magical feel with lots of greenery and trees, and both the tree and floating villas blend in perfectly with the environment. There are 2 places to swim but the wooden deck chairs have no cushions. A small waterfall is about a 20-minute walk from the restaurant, but I wish there was more signage on the way. It's definitely worth going to. There are a few safety issues at the lodge. First, at night the walkway to the floating villas is only lit halfway, so make sure you can use the torch on your phone. Secondly, the overhanging nets on the

This is such a beautiful tranquil place, wished we’d had longer. The rooms are simple but full of character and charm. Clean and comfortable. Staff are great especially Leng, the manager, and Sury who runs the bar/restaurant. Food is good, can take a little while to come if there are a lot of people, I think they are a bit understaffed. Also the bar can run out of things (tonic on our last night) so maybe a good idea to bring a few bits if there’s anything you can’t do without! We were in a sunset bungalow which was quiet (except boat traffic) and we were told in the sunrise bungalows you can hear music from local bars. We didn’t hear a thing in ours. Nothing is too much trouble for these people. Leng is very efficient and helpful. He picked us up from Hat Lek and arranged transport to Phnom Penh. Stay here if you can - you won’t regret it