Marko Lauri Arnold
March 23, 2025
Booked Deluxe Grand Executive room for 131e/night for two people for four nights.
COULD NOT GET TWO KEY CARDS FOR THE ROOM, RECEPTIONIST REFUSED THE REQUEST FOR SECOND 20 cent PLASTIC KEY!?!?!? NOT NORMAL SERVICE AND NOT PRACTICAL FOR TWO PEOPLE!!!
ALSO THE BUILDING HAS NO ELEVATOR!!!
Had to climb to third floor with luggages as bell boy was somewhere....also the actual room is in two levels i.e.: entrance and toilet downstairs, bedroom and living room upstairs.
Outside balcony shower and bath tub had no privacy as shower is visible to the courtyard.
Stayed 4 nights and 2 days water and electricity interruptions.
Beach bar Happy Hour doesnt work traditional way:
Ordered Kamikaze and Strawberry Margarita and tacos.
Drank the first Buy 1 get 1 Free and ate the tacos.
Waited for the second drinks for a while but then waitress brings us bill without asking it.
Happy Hour had ended and we didnt get our second drinks but got invoiced for only one THB350 cocktail and tacos, so be aware of the Grand View Happy Hour practices and dont miss the ordering window like we did. 🤭
Daily issues with the restaurant card machine, cant pay with a CC.
Clean and modern room, but poor service and not practical room with two levels and stairs.