Popular Koh Samui 4-star Hotels

I recommend this hotel! Their service is good. I have made a request to put happy birthday banner in our room coz its a surprise for my husband and they made it happen. Thank you 🙏🏻  Somethings for improvement: The internet connection in the room is intermittent. I think the kettle and sofa need replacement/ new upholstery already.  And maybe a bigger tv. Coz the room is big but the tv is tiny. Maybe better options for the breakfast buffet.  But our overall stay with Sarann was great. And yes, I will book it again if we return to Samui.

+ Lovely location, not far from the main part of the city by motorbike. The beach outside the hotel is very shallow and clean! great for a morning swim. Other hotels can be found along the beach in the same area..just saying. BUT, here is the huge let down with this hotel. - Blood stains were found on the bed sheets on the first night, so had to request a change of sheets immediately. A couple of days later, my ENTIRE back and shoulders was covered with BED BUG bites. I had to see a dermatologist immediatelt because I was afraid, and they confirmed it was due to bed bugs at the hotel. After 5 days, the spots on my back and arms are still not recovered, truly disgusting experience. My arms arent as bad as my back! Also, just before checking out of hotel on my way to the airport at 7am, the hotel accused me of not paying 4000THB for a trip I apparently didnt pay, which was a complete lie and now I wonder how many people have fallen for this scam. I paid all trips with credit card on the first hour of checking in at the hotel, all proof of payments are on my bank statement. The security guard would not let my taxi leave the hotel and called the police. I ended up leaving, because I had proof of payment on my bank statement. The hotel were proven wrong, but did not apologise to me for all the accusations. Would I book at casa de mar again? If it wasnt for the last few days, I would...but after this experience...**** that😄 book another hotel along the beach, cheaper prices, same experience.

My boyfriend and I were surprised by the excellent location of this hotel, this is what we call a Beachfront property. Excellent sea view and a good size pool for leisure. The breakfast was great. They even packed us a breakfast to go during our last stay due to early morning flight. The staff were friendly and willing to help. Of course, there are a few things that need to be looked at, cleanliness of the room, both my boyfriend and I were shocked by the amount of dust and long hair found on the floor and sofa during our check-in day. We immediately highlighted to the staff and the quickly came to clean up the place again, not a good first impression though, but they managed to salvage in time. And the supposedly Smart TV does not connect to the internet at all, highlighted to the staff and they changed a new TV for us. That's excellent service recovery. May we suggest that the rooms to be throughly cleaned before handing over to your next check-in customers, if we have to wait till 2pm to get a room, just make sure cleaned and dust free.

Amazing resort! We stayed for five days with my family. We stayed in two Beachfront Pool Villas and waking up to sunrise, having almost your own private beach, gave a nice sense of tranquility and peace. The resort is amazingly located, not far from the busy area of Chaweng Central. The employees are super friendly and helpful. If I had the time, I would stay longer. small points of improvement: - more stable WiFi (but I guess in some other countries we are spoiled) - variety in breakfast - more complementary shuttles to Shaweng Central (or other areas) I would definitely recommend this resort to others.

Very good location. Beach and water clean with a lot of fish. Always available sun beds at the Beach and at the pools. Breakfast is very good. Like all the fresh fruit. We would like to come back.

I really liked the hotel itself. Green area, everything is clean, cool pool, it’s clear that they are trying to provide maximum service for guests. Red fish for breakfast, glass bottled water, welcome juice, and many other little things. We visited several beaches on Koh Samui - this beach is the best we have seen. Yes, there is low tide, you can swim until lunch, after that it’s a bit shallow. From 8 to 14 seems to me quite enough time to swim. The water is the clearest we have seen on Koh Samui. No algae, no stones, overall great. Only Koh Samui has sunsets on this side. The staff is very friendly. The only negative is the location. There are very few tourists in the hotel and nearby. There is practically nothing within walking distance. You need to ride 20 minutes by bike or taxi to the nearest town. Bike 300 baht per day

You get what you pay for I guess, I paid about 20 USD per night. TV was broken in the first room, I asked to be moved and they were happy to oblige. Second rooms TV remote didn't work so I just gave up asking. Pool was nice and clean. Breakfast buffet didn't look apitizing but the little cafe 2min walk down the road makes amazing breakfasts.

Amazing resort! Couldn't Reccommend it highly enough! I see the effort of the staff every day with the fruit and water around the pool to all guests and the environment so well kept. They even provide a small treat before sleep on the bed waiting and throughout our stay the upmost care and attention to all needs of their customers. We stayed in the pool villa 2 bedroom style house and it was unbelievable. The Chinese new year spread and events were also very nice as we live in China as expats! Really wish people to pay attention to this resort! 5☆

Beautiful resort quite near central part of Chaweng (10 mins walk) to your right, we discovered if you turn left there is also a lot of shops and restaurants, and closer. This is the best stretch of beach in chaweng too. We stayed in the 2 bedroom pool beachfront villa, hands down the best accommodation of all of chaweng! Unforgettable!!!

Absolutely beautiful hotel. Lovely room very comfortable bed top quality. The whole place is immaculate, beautiful pools and gardens. I was very impressed with the quality of the food, and prices were very reasonable. Two happy hours one by the main pool 3 until 5. The other at the beach bar 5 to 7. Lovely position just a five minute walk on the beach to Fisherman's village. Will definitely go back, very highly recommend.