Stefanie B
September 25, 2024
We had booked through Arcor and traveled with our dog. First, an unfriendly gentleman informed us that dogs had to be registered. We had, of course, done this on the Arcor booking portal. Then we were sternly and relentlessly informed that dogs could not be walked during breakfast time from 6:30 a.m. onwards, as it would disturb guests having breakfast. The route out of the hotel leads past the tables, but at a sufficient distance. All the talking was to no avail, so I set my alarm for the following day to make sure we could walk the dog in time. If we hadn't been so exhausted, we would have looked for alternative accommodation. When we left, a very friendly lady was on duty who declared her colleague's ban to be completely untrue. She apologized and offered us a room for the return journey at a lower price. That was very nice, of course, but we will stay in a different hotel on the way home.
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