Orange Hotel (Korla Municipal Government Branch)

This stay was perfect! From the enthusiasm and professionalism of Manager Xu at the front desk when checking in, to the spotless environment in the room, every detail makes people feel comfortable. The room is fully equipped, the bedding is soft and comfortable, and I had a good sleep. The breakfast has a wide variety and tastes great. I highly recommend this hotel and will choose it again next time I travel!

Among Huazhu's hotels, the one with the most guests in Korla is Orange. The room is clean, spacious and the breakfast is quite rich. Xiao Feng and Nana at the front desk provided good service and were very enthusiastic.

I left something behind when I checked out, so I called the front desk to help send it, and there was no rejection over the phone. I still hadn't received it after four or five days of quarantine, so I called and they said they would call me back after verifying, but they never called me back. I asked again, and they replied that I needed to place the order myself, for fear that I wouldn’t pay the courier fee... There is no problem for me to place the order myself, the key point is, shouldn’t they have told me this the first time? Or should you tell me after a few communications? They said that a text message was sent to me, but I didn’t receive any message on my phone asking me to place an order myself. But shouldn't you have told me during those few phone calls? I don't care whether I pay or place the order myself. There's nothing wrong with paying by myself, but don't delay things. How about wasting four or five days? It could have been delivered quickly during the Spring Festival, but now it has to be sent elsewhere, which is a complete delay. Very poor service awareness

The hotel is very good, clean and smart. The girl at the front desk is even more enthusiastic and cute.

There is a dedicated parking lot, which is very convenient. Breakfast is normal. Fruits, yogurt, and drinks are provided in the room as compensation for the noise of the renovation. There is a little distance to eat in the surrounding area. Overall good.