Guest User
October 8, 2023
What can we say except that we were very disappointed! This establishment is absolutely not worth the 4 stars they claim to have... Well located, because 10 minutes from restaurants, but next to the trains... As soon as I arrive, I arrive at the secure parking lot and with the gate open , a group of young people smoking were waiting in a corner of the parking lot...I felt anything but safe! To claim secure parking, you would have to have a closed gate, but hey... It's true that there are a lot of trees and that the establishment has a rather modern and minimalist look, but no, in fact... .there is unimaginable potential for this place which is not exploited at all or which is rather ignored...the place urgently needs a makeover and refreshments, because the peeling paint, the dirt in the corners, poor general maintenance and an unpleasant smell, I admit that it really doesn't make you want it. We had a large room, certainly (a positive point) but really really minimalist...the bathroom is pretty, but the room was frankly not beautiful, nor welcoming...The bed was very, very uncomfortable (I woke up with an unimaginable back pain) and the pillows were stained....it leaves something to be desired! We weren't able to dine at the establishment's restaurant either because the chef was on vacation...we could still have been warned! In short, nice and good breakfast, but the restaurant is more like a youth hostel canteen.... Then the spa, the endless corridors are reminiscent of a prison, but the exteriors are very pretty....but I don't find no zen atmosphere in the atmosphere...minimalism kills the atmosphere! And then the smell!!!! oh the smell of sewage and musty, really!!! The whole wellness atmosphere normally also revolves around an olfactory journey, but here, it was really nauseating. The duo massage and facial treatment, even if it was really great (thanks to the masseuse of Asian origin because she was fantastic), but and it's a BIG but...only ONE masseuse for our duo massage and treatment duo face....so one of us had her treatment, the other waited.....it sucks, honestly sucks...I've never experienced that (and I I've had massages and duo treatments in my life!)... Well, very nice jacuzzi, I think it's the nicest point in my opinion.....the exterior also needs to be refreshed and better maintain....and brighten up a little....downsides? yes there is, the jacuzzi does not seem to be very cleaned or maintained... there are too many leaves at the bottom and critters floating around to make me believe that they clean several times a day ( Besides, I stayed there for several hours without seeing anyone go and clean this jacuzzi). Small 2 p.m. insert...as the chef was on vacation, the menu was limited and what was served was reheated in the microwave....meh! Then we had reserved the hammam at 3 p.m....but there were still people inside...the hammam is usually a
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