Mercure Kota Kinabalu City Centre
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kota Kinabalu

Mercure Kota Kinabalu City Centre

41, Jalan Gaya, Kota Kinabalu, Sabah, 88100, Malaysia
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hotel overview picture
Last booked 4 mins ago
Highlights
Superb views
Varied breakfast
Lots to do
Amenities
Outdoor swimming pool
Gym
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
Conference room
All Amenities
Property Description
A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This 4-star hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall.
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8.2/10
Very Good
Perfect stay. Located just opposite to Jesselton Free Duty Mall and Suria Sabah.
All 1,330 Reviews
Surroundings
Airport: Kota Kinabalu International Airport
(9.9 km)
Train: Tanjung Aru Railway Station
(10.2 km)
Train: Kinarut Railway Station
(20.9 km)
Landmarks: JSK Borneo Reef Sea World
(200m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Superior Twin Room with View
6

Superior Twin Room with View

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Three Bedroom Suite
4

Three Bedroom Suite

1 King bed and 3 Single bed or 1 Single bed and 2 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Tea bags
Room Details
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Superior Room With View
4

Superior Room With View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Executive King Suite
7

Executive King Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior King Room
6

Superior King Room

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Two Bedroom Suite
6

Two Bedroom Suite

1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior Room Inner View
3

Superior Room Inner View

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior King Room with View
7

Superior King Room with View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
One Bedroom Suite
10

One Bedroom Suite

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Superior Twin Room
4

Superior Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
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Guest Reviews

8.2/10
Very Good
1330 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities7.8
  • Location8.5
  • Service8.2
Average for similar properties in Kota Kinabalu
Most Mentioned
S‍e‍r‍a‍p‍h‍i‍m‍ ‍M‍a‍r‍c‍u‍s
April 29, 2025
Travelling have always taken a toll on my health. There’s a few staffs worth mentioning for their 5 Stars Services from the Heart and the Professionalism displayed. First and always; Florence the front management, Aida, Arman, Patricia and last but not least Isham the bellhop! They are lovely and wonderful individuals who helped contribute to my creature comforts. Once I had a severe mobility issues and Patricia including Isham assisted me with my meals. Florence and Arman took care of my room. Ensured that it was conducive enough for me. My deepest gratitude.
J‍e‍r‍o‍m‍e‍ ‍J‍r
April 20, 2025
Strategic location and nearest mall is Suria Sabah and Tong Hin for groceries (if you are planning to buy something like snack or mineral water)
T‍h‍o‍r‍a‍d
May 7, 2025
Great location close to Jesselton Jetty and the Sunday market. Clean, comfortable rooms and a good choice of food. The only downside was the rooftop pool — not enough loungers for the number of guests and several were broken. Otherwise, a pleasant stay and we’d return.
A‍u‍n‍t‍y‍b‍a
May 19, 2025
Perfect stay. Located just opposite to Jesselton Free Duty Mall and Suria Sabah.
D‍o‍r‍a‍ ‍D‍o‍r‍a
March 20, 2025
The hotel is so near to the jetty for islands hopping, like 5 minutes walk. There is a 7/11 downstairs and a duty free shop, a shopping mall, upsidedown museum and many restaurants within 5minutes walking distance. There are 6 of us for this trip, therefore we booked 3 bedrooms family suite, which is so big, 3 bedrooms with 1 big living room, balcony, kitchen (microwave, utensils, plates and bowls, fridge, small pot, induction cooker, range hood), and amazingly 3 bathrooms, I think is pretty ideal for family.
N‍i‍c‍h‍o‍l‍a‍s‍ ‍W‍C
April 12, 2025
First time staying here, will be the last time. Overall poor experience, as room design is a total disaster. Shower place is so small where turning is an issue not to hit the door and wall, bed is nearly stick to the wall, dirty and no parking provided for guest. I will definitely avoid for sure.
B‍r‍y‍a‍n
March 11, 2025
The toilet was not the best design and there was no lock for it. Just a FYI. Great location nonetheless
s‍u‍e‍n‍ ‍m‍a‍c
February 26, 2025
It's very disappointing, I suppose the name of "Mercure" should has a standard but find out to be worse than sn Abnb, you can see wall paint is chipped and control of the head shower is losen ca use water keep on dripping. Service is poor. My room is near to the Linen room, when worker is start to work at 0600, they create noise and wake us up
H‍a‍n‍s‍e‍l‍ ‍K‍o‍h
April 17, 2025
Good Experience staying here. Always with good services and food.

Services & Amenities

Outdoor swimming pool
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
Style: Buffet
Dining options: Property guests only, Reservations available, Outdoor tables
More Amenities
Internet
Outdoor swimming pool
Parking
Business Services
Front Desk Services
Food & Drink
Public Areas
Health & Wellness
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Extra crib: Free

Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–12 years old
MYR 18.55 (approx. AED 15.89) per person
Children 13–17 years old
MYR 50.00 (approx. AED 42.81) per person
Adult
Buffet:MYR 50.00 (approx. AED 42.81) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Property Description

  • Opened: 2013
  • Renovated: 2015
  • Number of Rooms: 226
A stay at Mercure Kota Kinabalu City Centre places you in the heart of Kota Kinabalu, within a 10-minute walk of Gaya Street Sunday Market and Wisma Merdeka Shopping Center. This 4-star hotel is 0.8 mi (1.4 km) from Jesselton Point Ferry Terminal and 0.9 mi (1.5 km) from Suria Sabah Shopping Mall.

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and wedding services.

Enjoy Italian cuisine at Fratini's, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 310 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Mercure Kota Kinabalu City Centre?

The check-in time at Mercure Kota Kinabalu City Centre is 15:00 and the check-out time is 12:00.

Does Mercure Kota Kinabalu City Centre have a swimming pool?

Yes, Mercure Kota Kinabalu City Centre has a pool.

Are pets allowed at Mercure Kota Kinabalu City Centre?

No, pets are not allowed at Mercure Kota Kinabalu City Centre.

Does Mercure Kota Kinabalu City Centre provide breakfast?

Yes, Guests staying at Mercure Kota Kinabalu City Centre can enjoy breakfast during their stay. Breakfast option(s): Chinese.

How much does it cost to stay at Mercure Kota Kinabalu City Centre?

Prices at Mercure Kota Kinabalu City Centre are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Mercure Kota Kinabalu City Centre?

The closest airport is Kota Kinabalu International Airport, and it is about 17 mins from hotel by car (9.9 km).

What is the cancellation policy for Mercure Kota Kinabalu City Centre?

The cancellation policy for Mercure Kota Kinabalu City Centre varies depending on the type of room and booking conditions.

Does Mercure Kota Kinabalu City Centre offer airport transfer services?

No, the Mercure Kota Kinabalu City Centre doesn't offer airport transfer services.

About This Property

Nearest AirportKota Kinabalu Intl. Airport
Distance to Airport9.98KM
Nearest Train StationTanjung Aru Railway Station
Distance to Train Station10.21KM
Average Price FromAED351
Hotel Star Rating4