JW Marriott Masai Mara Lodge

JW Marriott Masai Mara's attentive staff provides impeccable hospitality. Guests enjoy spacious, luxurious rooms with stunning views and practical amenities, offering a tranquil escape from daily life.

From the very start, my experience at JW Marriott was nothing short of spectacular, and much of that is thanks to our guide, Sophy, the undisputed Queen of the Mara! Not only is she the best driver and guide you could ever hope for, but her deep personal knowledge of the land, keen ability to spot even the most elusive wildlife, and genuine connections with the local community make every safari an adventure of a lifetime. She knows every park ranger, every driver from other lodges, and—most importantly—where to find the animals! She has never met a stranger and has almost a sixth sense of what animals will do. She got us to see the Big 5 in the first twenty-four hours of arrival. After that, we made a crazy wishlist including a leopard carrying prey into a tree, the smallest baby elephant we could find, cheetahs making a kill, and scavengers stealing a lion’s meal along with a few others and she got all of those experiences for us! If I didn’t know nature better, I would think she was cueing the animals as we arrived. Being with Sophy means experiencing the Mara like never before, with insights and expertise that turn every drive into an unforgettable journey. Beyond the incredible safaris, the JW Marriott itself is a masterpiece of luxury and hospitality. The entire staff goes above and beyond to ensure every guest feels like royalty. Joseph brings endless joy with his legendary hippo impersonations and radiant hospitality, making every interaction a delight. The dining service is second to none, thanks to the exceptional care of Richard, Benjamin, Noah, Leshan, and Naicherwa, who deliver flawless, warm, and attentive service. I can’t say enough good things about them! At the lodge you can eat your meals pretty much anywhere and we found ourselves actively trying to give ourselves more time at the main lodge just so that we could run into the staff. Dr. Victor, the masterful bartender, crafts world-class cocktails with flair, making every drink an experience in itself. From the moment you arrive, Diana welcomes you with warmth and stunning beadwork (that she will teach you to make any time of day!), adding a personal and authentic touch to the experience. The front desk team, led by the outstanding Thelma, with the ever-helpful Wilson, ensures a seamless and stress-free stay. Kennedy and Moses, the talented photographers, will teach you how to use the cameras that they lend you so that the memories last forever. The camera was truly an unexpected favorite part of the trip, taking an already incredible safari to the next level as we all tried to get “the shot” in addition to viewing the animals. Also, for those in need of true relaxation, Faith provides the most rejuvenating massages, melting away every ounce of stress at the spa! There is also a fabulous cold plunge which in the middle of a 90 degree day saved me. Every detail of our room was meticulously cared for, by Emily, the best room cleaner, keeping accommodations pristine and welcomin

Wow! This was absolutely the most amazing trip we’ve ever had. Everything about this lodge was first class- the incredible staff, lodge, the food- truly everything! We can’t say enough good things about our experience. They think of everything here! Special thanks to our outstanding guide Vinny, and also to Leshan and Elias (dining) Anna (housekeeping), Lilian (incredible on site nurse) Thelma and Brian (guest services), Bhuvan (chef) and Moses in the camera shop.