HAPPY HOTEL

The provider is still advertising with false pictures, which has nothing to do with reality. Only the rooms are suitable. When we arrived on January 21st, the hotel had not even opened yet. The whole hotel is a construction site. After we were assigned a room, we had to change it again. The room had a strong smell of paint thinner and paint that you couldn't stand for more than 10 minutes. There was also masking tape everywhere. In the second room, where we stayed until the end, there were a whole series of problems. First, the door electronics were broken, then the air conditioning was connected incorrectly (room was under water), the water hose burst, shower water drained very badly, the bathroom smelled strongly of sewage for 3 days, and there was not always hot water. The WiFi was not always reliable either. At the beginning, we insisted on a thorough cleaning of the room. There was still construction dirt everywhere in the cupboards and shelves. The deluxe rooms all face the street, which is of course very noisy. Could only sleep with earplugs. During the 10 nights we were guests there was constant construction going on from morning to night. We would have liked to move to another accommodation but at that time all accommodation in and around Ao Nang was fully booked. The only positive thing was the comfortable bed and the friendly staff. The hotel simply opened way too early. Of course the guests were all very unhappy with the situation when they got there.

My husband and I arrived with a three-year-old child to the Happy Hotel with a confirmed reservation. However, it turned out that there were no available rooms and we were thrown out on the street, refusing to even call a taxi. Since there were no available hotels within 50 km, we had to spend the night on the street.