Flamingo Premium Hostel

Location is the biggest positive point for this hostel. The staff is also very helpful. The only issue is that it is on the first floor and there is no elevator. So if you have heavy luggage or you have any issue climbing stairs you need to think twice before booking.

Couple aged 28 and 31. Perfect location down a little street off the square. Our room was number 11. Directly above a nightclub, unsure if it states this on the website but even if it does it’s not obvious. So something I believe should be included. Nightclub extremely loud and plays music until 3am (and we stayed on weekdays). Hotel room was clean with coffee and tea. We stayed 3 nights and the room was not cleaned. Not a massive issue, but believe w cleaner should have offered towels. (I understand we could ask ourself but it would have been nice to have been offered / left clean towels). Hotel staff were ok. We only saw two females on the reception desk. Prior to the holiday we booked the Auschwitz tour through the hotel. On arrival we asked where the pick up station was and if it was a far walk (hotel staff did not know and advised we call the booking people). Due to not speaking Polish we requested the hotel staff ring on our behalf to ascertain where we were getting picked up however the staff said they were not able to. This was extremely odd and unhelpful seems we booked through the hotel!!!!