Lorf Hostel&Apartments

This is a residential building like a B&B, there is no 24-hour front desk, so when I arrived at six in the morning, I couldn't get into the gate at all. They said I would check in by email, but they didn't send me an email in advance. Even if they said they would send an email at 10 o'clock on the day of check-in, they didn't send me an email. As a result, I had to go to the city center to find a Costa to wait in the early morning of New Year's Day. But this is not the most speechless thing. After I didn't receive an email at ten o'clock, I was ready to go back to the youth hostel to try my luck. Maybe someone would just come out of the door. As a result, I accidentally came across another store on the road, also called lorf, but it was not an apartment, but a youth hostel coffee. I was almost freezing to death on the street early in the morning, and I was desperate. This one was not the same youth hostel as the one I booked, and the address was different, but I still went to ask if I could check in? Guess what? I was able to check in. Although I finally checked in, the environment, location and hygiene were just average for ordinary youth hostels, but the experience before checking in almost drove me crazy. So my suggestions are: 1. If you are planning to book a dormitory room in a youth hostel, please search for their other store, also called lorf. Lorf hostel and coffe. Although this store does not have a 24-hour front desk, at least there is a WhatsApp phone number posted at the door so you can contact the person in charge. 2. If you are planning to check in in the early morning or early morning, please think carefully because this place does not have a 24-hour front desk, and the check-in email is not sent on time. Finally, the phone number on Ctrip is not reachable.