Central Palace
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Krakow
Central Palace
Lubicz 4, Krakow, Lesser Poland, 31-154, Poland
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We Price Match
Amenities
Massage room
Gym
Public parking
Priority airport pick-up
24-hour front desk
Luggage storage
Restaurant
Conference room
All Amenities
Property Description
At Central Palace, exceptional service and top-notch amenities create a memorable experience for guests.For guests with their own vehicle, parking facilities are provided.At the apartment, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.
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9.0/10
GreatCleanliness9.1
Amenities8.9
Location9.1
Service8.8
All 20 Reviews
Surroundings
Airport: Krakow International Airport
(19.7 km)
Train: Krakow Glowny Railway Station
(360m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
One-Bedroom Apartment
2 bedrooms: 1 sofa bed and 1 queen bed
Has window
Hair dryer
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1
King Studio With Sofa Bed
1 sofa bed and 1 queen bed
Has window
Hair dryer
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1
King Studio With Sofa Bed
1 sofa bed and 1 queen bed
Has window
Hair dryer
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1
One-Bedroom Apartment
2 bedrooms: 1 sofa bed and 1 queen bed
Has window
Hair dryer
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1
Deluxe Double Room With Shower
1 queen bed
Has window
Hair dryer
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2
Deluxe Double Room
1 queen bed
Has window
Hair dryer
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1
Deluxe Apartment
2 bedrooms: 1 sofa bed and 1 queen bed
Has window
Smoking Permitted
Hair dryer
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1
King Studio With Sofa Bed
1 sofa bed and 1 queen bed
Has window
Hair dryer
Check Availability
1
Deluxe Room
1 queen bed
Has window
Hair dryer
Check Availability
1
Deluxe King Room
1 queen bed
Has window
Hair dryer
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Guest Reviews
9/10
Great
20 reviews
Verified Reviews- Cleanliness9.1
- Amenities8.9
- Location9.1
- Service8.8
Average for similar properties in Krakow
Banyuexilougu
July 20, 2023
Location is excellent, close to the train station and the big shopping mall, few minutes walk to the market spare,accessible to everywhere .
The shopping center next door is great to hangout and to get food and other things.
Easy to check in eve without the “physical “ receptionist; parking lot opposite the road is near the hotel; hotel room is clean with everything needed, we appreciate the fresh Nespresso coffee in the morning. 😄
Travel with family, we found this hotel super convenient and comfortable, and we will definitely rebook it if we come back to Krakow next time.
We really enjoyed our trip.
Ursula Bacalhau
January 6, 2024
Beautifully decorated room , bathroom floor heating (so nice) but no reception and no luggage storage available
Nice one night stay
Hard to find cause no signs on the building but right in front of the train station, tiny sign on intercom, will buzz you in
Adrian85
October 15, 2023
There is nobody at the reception desk so if you have a problem, you're on your own. Moreover, the guest relations people aren't cooperative. I wanted to change my booking to another date and they refused and didn't care. Even though it was two and a half months in advance and I wanted to book more nights (which means more money for the hotel)
they simply refused and didn't care that I cannot use my reservation and will lose my money for nothing. Too lazy to do a few clicks on their computer. This is not the standard of customer service in Krakow! I do not recommend this hotel, especially since there's Andel's just next to it, and it's cheaper and with wonderful and helpful service.
Guest User
August 13, 2022
Two minutes walk to Krakow Central Station.
We took quite a long while to find out how to get in the hotel. The hotel located in the 3rd floor of the building only, and you need to get the front gate door password via email/SMS. After that, all the things are self-serving. I have never seen any one staff in the reception throughout my stay. You may need to call them if you meet any trouble.
Anyway, the room was big and clean.
Guest User
July 30, 2023
Really modern apartment with great access to tram, bus and train stops. Only a couple of minutes walk from the old town of Krakow and the main square. Staff were really helpful over the phone when arriving at the hotel late at night. We had everything we needed. Even though tap water is drinkable in Krakow they provided us with bottled sparkling water as well which was nice.
Guest User
January 9, 2024
Lovely apartment hotel. Clear instructions and responds to emails very fast. We had a room for 4 and it was a little small as in the elves of the building. Very little storage but gorgeous decor and clean. So close to lots of amenities great location.
Guest User
December 13, 2023
Central location, apartment fine and clean. However, very poor management, no communication. We arrived before check in time unaware that the place has no human available to speak to except the cleaners who were kind and thankfully helpful. We could not get into the building, thankfully some other guests let us in and we managed to find the cleaners who contacted the receptionist/ someone in authority. I was told on the phone to leave our bags and come back at 2pm when the room would be ready. The person I spoke with took my phone number and said she would call back at 2pm and give me information regarding our stay. We returned at 2. 30 after waiting for the call that never came. The cleaners who were still there showed us the key safe and gave us our door card and code. About two hours later a random man knocked our door and gave us a piece of paper with some information about Wi-Fi and ordering breakfast. No other communication the whole time we were there. The fire alarm went off and we assumed it was a test as only last a few minutes. However we saw firemen and trucks outside as we were going out for the evening. I let them in, lol! Somewhat unnerving. Again no information was given. There is phone number to ring but I tried it said not in service.
Guest User
April 23, 2023
Checked out today 23rd April we were in Apartment 3 Room very clean , Nice spacious toilet very happy indeed less than 5 min walk to krakow square. Many fab restaurants and bars food for all recommended Sioux restaurant krakow square it's fab . Hotel has no receptionist what so ever not hotel issue travel firm should let holidaymakers know this . I'm from Scotland uk once arriving Entrance to hotel at the side of Starbucks. SECURITY CODE PANEL on wall . You need to phone the telephone number on arriving at hotel then they send you text code for door and code for getting your card access for room door on the level your room is. Only annoying thing otherwise the stay was lovely. Thank you to hotel telephone receptionist totally fantastic at giving us all information needed will be back
Guest User
March 26, 2023
Overall good experience, however, could be easier communication as there is no reception. Also, as we entered our room one of the blinds had been ripped down and had to improvise the best we could. As well as, the gold table had been dinted. The place itself is a great location, being right next to the shopping centre, has a starbucks next to it and is a short walk to the main square.
Services & Amenities
Most Popular Amenities
Massage room
Gym
Public parking
Additional charge
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Restaurant
Conference room
Wi-Fi in public areas
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Parking
Public (not only for guests) is available Off-site parking, and Charge, PLN 50.00 (approx. AED 49.02) Daily. Reservation not possible
Public parking
Additional charge
Transportation
Priority airport pick-up
Additional charge
Shuttle service
Front Desk Services
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Health & Wellness
Gym
Massage room
Activities
Eco tours
Public Areas
Elevator
No smoking in public areas
Cleaning Services
Laundry service (on-site)
Ironing service
Business Services
Conference room
Accessibility
Stair-free main entrance
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Self check-in: Contact the property for instructions on how to obtain the card/keys
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Please contact the hotel for details about crib and extra bed policies.
Breakfast
TypeContinental
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Opened: 2019
- Number of Rooms: 13
At Central Palace, exceptional service and top-notch amenities create a memorable experience for guests.For guests with their own vehicle, parking facilities are provided.At the apartment, their tours can even assist you in booking tickets and securing reservations for leisure activities and adventures.