Norefjell Ski & Spa

I had an absolutely amazing experience at this hotel! From the moment I arrived, the staff was incredibly welcoming and attentive, making me feel right at home. The room was spotless, beautifully decorated, and had all the amenities I could ask for. The hotel’s location was perfect, close to major attractions yet peaceful and relaxing. The breakfast was delicious, with a great variety of fresh options every morning. The service was impeccable—every request was met with a smile and efficiency. The attention to detail and the overall atmosphere made my stay truly special. I highly recommend this hotel to anyone looking for comfort, luxury, and outstanding hospitality. I can’t wait to come back!

Third visit and definitely last. Rooms and facilities look tired and not particularly clean. Hotel seems to be working out ways to charge extra for absolutely everything.

My fiancé and I stayed at the Norefjell Hotel and Spa for one week in February, out of term time. We were very pleased with the spa facilities at the hotel, which were located on the 7th floor. The spa is open from 1pm until 8pm. It costs extra but we felt it was worth it, the spa included a bathrobe, slippers and towel, the spa provided a cold tub experience of 15°c which felt like an ice bath which works wonders for your body. The outdoor heated pool was fantastic! They also had 3 salt foot spa’s and two saunas. The hotel room was comfortable, and shampoo, conditioner and shower gel were included. The mattresses were on the softer side for me personally but I slept soundly. There is no housekeeping unless you request it during your stay. The reception team are very friendly and will provide you with toilet roll as and when you need them. We were shocked at the number of small children who were roaming the hotel corridors, run up and down until 10pm on some evenings playing games. After carrying out some research we realised that children in Norway don’t start school until the age of 6, which explains why there were so many young families here outside of term time. Of the two restaurants in the hotel, Restaurant 815 is worth visiting, we booked our evening meals through the Norefjell hotel and spa website when we arrived, picking and choosing the days we wanted to dine there. You can also pop into the restaurant and book direct on the day when they open at 6pm. The all you can eat buffet cost us approx £43 each, and we felt it was worth it when you think how much a 3-4 course dinner would cost in the UK. The quality and variety of hot and cold food was very good, they had a number of vegetarian options too. If you dine in the Matbaren restaurant for lunch or dinner I recommend asking for their menu in English. I can reassure you that they offer more than just burgers and pizza’s. There is a delicious chicken salad on the starter menu and a delicious goats cheese on toasted bread with rocket dish as well. They also have steak and reindeer on the menu and 3 choices of desserts. There are many walking trails around the hotel which are worth checking out. We were disappointed with the sledding activity we booked through the Crystal ski app which cost around £20 each, as we were provided with a plastic racing sled that had a steering wheel and a metal breaking system, which I personally didn’t like. When trying to steer, the sled would pull to one side trying to throw you off. There were no instructions from the hotel activity team advising how to operate these non-traditional sleds. We noticed people were wearing their ski helmets to do this activity so it’s worth taking your helmets if you try this activity as there is no health and safety protocol. There is also a pond covered in slow beyond the piste which many people were sledding near, so approach this security with caution. From the airport to the resort the coach stopped for 30 mins at a supe

The room was booked as a suite, we got a family room with a bunk bed. Nothing that was promised of prosecco, oils, bathrobe was in place. No response from reception when physically present and did not pick up the phone when we called repeatedly.

A beautiful hotel located in a very pretty area, next to a small lake. The kitchen is perfect, each and every meal we had was delicious. There is an amazing swimming pool, perfect for both grown ups and kids. The staff was very kind and helpful during our stay.

We liked everything except the food choices in the evening. For an expensive 4 star hotel you expect an a la cart menu in the main restaurant, Expensive buffet or Pizza and burgers is not enough. Simple food.