Best Kuala Lumpur Hotels

"Everything liked. The view from the room is chic. Convenient location, everything is clean. Of the downsides there are few shops near, but it's small"

"Terrible service attitude by the first receptionist. The room was not ready at my arrival (well after check in time) and he didn't explain what happened and how long I had to wait. He wasn't apologetic at all and even cared about the guest. I had to come back later and finally got the room. The second receptionist was way more professional. Great location close to Chow Kit monorail."

"Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail)."

"Went there with my family and they gave us a room which are smelly (like real bad) ( the smell of a room that haven’t been used for like years, not only that even the pillow got black spot / fungus. And yes, the ceiling room also got fungus. Then we tried to stay there, but we cant, cause the room smells really annoying. At that point i’m just afraid of my skin breaking out. Then we complained to the receptionist and even she got shocked to see the pillow condition. So she offered us another room, which were better. And yeah ofc we agreed. After moving to another room, around 12 in the midnight, WE WERE WOKEN UP TO THE SOUND OF THE GUEST NEXT DOOR ARGUING. THE COUPLES WERE SHOUTING AND SCREAMING TO EACH OTHER. So we tried to call the reception but no one answered. We almost wanted to call the police lol. Imagine having to hear them shouting in the middle of the night for like 15 minutes. So yeah those were our experience of staying at this hotel 😭🤣 Overall : ⭐️⭐️"

"The staffs were very friendly, the location I picked this hotel was very near to the National Stadium Bukit Jalil for my Bruno Mars concert, although its 20mins plus by walking distance but I still prefer to get Grab car much easier and faster to get there Overall the hotel was comfortable to stay in for 3days 2nights for concert, room was okay the only thing is the TV is there but it's not working 🤣, water dispenser need to go to the receptionist counter to fill in and there is no chair for the dressing table 🤣 But yeah overall the service, friendly of staffs very satisfied, just that hope they will do some fixing about the TV, water dispenser and please have the stainless steel body judge kettle in each room, love to visit the hotel again for my next trip 🥰🥰🥰😘🤭🤭🤭🤭"

"Hotel is clean and near 15 minutes from TBS. Our room was next to roadside so it was busy and could hear sound from other rooms plus roadside noise . Food stall near to hotel which is 24 hours."

"Was very excited when i booked this hotel, afterall it is Banyan Tree that we are talking about, and most importantly, it did not come cheap, so we thought the service would be exceptional. When we first arrived, the friendly porters helped us with our bags, as the front desk was up at the 53rd floor. The front desk guy who served us was very friendly as well. When we asked for a non-corner room, he told us it was not a corner room. But when we went up, it was a corner room. Upon entering the room, there was a very strong smell that lingered in the room and smelled like a room that was cleaned using a dirty mop. After calling the operator to inform about the situation, they did not come right away even after saying they would (this is my first encounter because usually other hotels have the practice of turning up right away when i called). We waited for a long time before we called again. But we had to wait again and decided to leave to inform the front desk of this situation before we went out for our activities. On the night itself, we requested for 2 extra pillows. The staff did not come even after 15-20 mins and so we had to call again and again (even though they said they would). The next morning, we had their breakfast. It was pleasant, but i would say the selections were not that widespread. However, the staff in the restarant were very proactive and friendly. Requested for late check out but the to 12.30pm. All in all, the waiting time for housekeeping was very slow. Sad to say, this hotel did not leave me a very good impression, and rather average, given the price we paid."

"**A Luxurious Birthday Celebration at The St. Regis – An Unforgettable Experience** My recent stay at The St. Regis to celebrate my birthday was nothing short of extraordinary. From the moment I arrived, the staff orchestrated a seamless blend of opulence, personalized service, and thoughtful surprises that transformed a special occasion into a lifelong memory. **Arrival & Welcome:** The experience began with a warm, elegant check-in where the concierge immediately acknowledged my birthday celebration. A complimentary upgrade to a suite was offered, setting the tone for the indulgent stay. The lobby’s grand ambiance, with its crystal chandeliers and fresh floral arrangements, felt like stepping into a world of refined sophistication. **The Room:** Our suite was a masterpiece of luxury—spacious, impeccably designed, and adorned with a surprise birthday setup. A handwritten note from the manager, a decadent chocolate cake, accompanied by a bouquet of fresh roses. The attention to detail, from the plush bedding to the marble bathroom (complete with Remède toiletries), exuded comfort and class. **Birthday Touches:** The hotel’s butler service truly shined. Upon learning of the celebration, they arranged a private in-room dining experience with a customized menu, including a candlelit dessert presentation. Later, turndown service included rose petals and a soothing bath drawn with aromatic oils—a perfect prelude to the evening. Dining & Amenities: Dinner at the hotel’s signature restaurant was a culinary triumph. The staff surprised me with a tableside serenade and a bespoke dessert platter. Service Beyond Compare: What stood out most was the genuine care from every staff member. From the concierge securing last-minute theater tickets to the butler remembering my coffee preference each morning, their anticipatory service felt both magical and effortless. Final Thoughts: The St. Regis didn’t just host my birthday—it elevated it into a fairytale. For those seeking a celebration marked by luxury, attention to detail, and heartwarming hospitality, this iconic hotel is unparalleled. I left not just with souvenirs, but with cherished memories and a desire to return. Rating:★★★★★ (5/5) – A flawless celebration in every sense."

"Travellers from Indonesia. Stay : 5 Night ( Early Jan 2025 ) Room type : Cool corner king room. I couldn't sleep well, our room was on the 15th floor, above a pub like a discotheque. On New Year's Eve, we heard very loud music from night until morning 😭 The hotel seemed to have made a mistake in giving us this room, because we came as a family, but were given a room where we couldn't sleep well everynight. The room size is approximately 50m2. standard room size. if you are a family with lots of stuff like us, this hotel is not hotel for that. the room size should be OK, but the room design is a bit complicated, so the room becomes cramped. This hotel bed is comfortable and soft, suitable for young people. Room with amazing view : front is twin towers and pool side. And right side view is KL tower. Breakfast : buffet, various types of food, good taste. Perfect location for shopping. across from suria klcc mall , twin tower and aquaria. Left side : Nasi Kandar open 24 Hours. I wont back stay here if im back as family trip."

"great location, good price,has gym and upstair common room has big tv with netflix. . The service its outstanding from all the staffs. location just a cross from NU sentral Plaza which has many transportation options like train,metro,tram n bus plus on the same groundfloor . Recommend to exchange ur money on the ground floor exchange place in the NU sentral, rate is one of the better value. Thai RM 3.50 _perdish was ,our fav spot in that plaza U can also apply upstairs for touch n go card which a must for KL public transport. . Recommend"