"Everything liked. The view from the room is chic. Convenient location, everything is clean. Of the downsides there are few shops near, but it's small"
"Terrible service attitude by the first receptionist. The room was not ready at my arrival (well after check in time) and he didn't explain what happened and how long I had to wait. He wasn't apologetic at all and even cared about the guest. I had to come back later and finally got the room. The second receptionist was way more professional.
Great location close to Chow Kit monorail."
"Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail)."
6 reviews
5.8/10
1 night
From AED 58
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"Went there with my family and they gave us a room which are smelly (like real bad) ( the smell of a room that haven’t been used for like years, not only that even the pillow got black spot / fungus. And yes, the ceiling room also got fungus.
Then we tried to stay there, but we cant, cause the room smells really annoying. At that point i’m just afraid of my skin breaking out. Then we complained to the receptionist and even she got shocked to see the pillow condition. So she offered us another room, which were better. And yeah ofc we agreed.
After moving to another room, around 12 in the midnight, WE WERE WOKEN UP TO THE SOUND OF THE GUEST NEXT DOOR ARGUING. THE COUPLES WERE SHOUTING AND SCREAMING TO EACH OTHER. So we tried to call the reception but no one answered. We almost wanted to call the police lol. Imagine having to hear them shouting in the middle of the night for like 15 minutes.
So yeah those were our experience of staying at this hotel 😭🤣
Overall : ⭐️⭐️"
"The staffs were very friendly, the location I picked this hotel was very near to the National Stadium Bukit Jalil for my Bruno Mars concert, although its 20mins plus by walking distance but I still prefer to get Grab car much easier and faster to get there
Overall the hotel was comfortable to stay in for 3days 2nights for concert, room was okay the only thing is the TV is there but it's not working 🤣, water dispenser need to go to the receptionist counter to fill in and there is no chair for the dressing table 🤣
But yeah overall the service, friendly of staffs very satisfied, just that hope they will do some fixing about the TV, water dispenser and please have the stainless steel body judge kettle in each room, love to visit the hotel again for my next trip 🥰🥰🥰😘🤭🤭🤭🤭"
"Hotel is clean and near 15 minutes from TBS.
Our room was next to roadside so it was busy and could hear sound from other rooms plus roadside noise . Food stall near to hotel which is 24 hours."
"Was very excited when i booked this hotel, afterall it is Banyan Tree that we are talking about, and most importantly, it did not come cheap, so we thought the service would be exceptional. When we first arrived, the friendly porters helped us with our bags, as the front desk was up at the 53rd floor. The front desk guy who served us was very friendly as well. When we asked for a non-corner room, he told us it was not a corner room. But when we went up, it was a corner room. Upon entering the room, there was a very strong smell that lingered in the room and smelled like a room that was cleaned using a dirty mop. After calling the operator to inform about the situation, they did not come right away even after saying they would (this is my first encounter because usually other hotels have the practice of turning up right away when i called). We waited for a long time before we called again. But we had to wait again and decided to leave to inform the front desk of this situation before we went out for our activities. On the night itself, we requested for 2 extra pillows. The staff did not come even after 15-20 mins and so we had to call again and again (even though they said they would). The next morning, we had their breakfast. It was pleasant, but i would say the selections were not that widespread. However, the staff in the restarant were very proactive and friendly. Requested for late check out but the to 12.30pm. All in all, the waiting time for housekeeping was very slow. Sad to say, this hotel did not leave me a very good impression, and rather average, given the price we paid."
"**A Luxurious Birthday Celebration at The St. Regis – An Unforgettable Experience**
My recent stay at The St. Regis to celebrate my birthday was nothing short of extraordinary. From the moment I arrived, the staff orchestrated a seamless blend of opulence, personalized service, and thoughtful surprises that transformed a special occasion into a lifelong memory.
**Arrival & Welcome:**
The experience began with a warm, elegant check-in where the concierge immediately acknowledged my birthday celebration. A complimentary upgrade to a suite was offered, setting the tone for the indulgent stay. The lobby’s grand ambiance, with its crystal chandeliers and fresh floral arrangements, felt like stepping into a world of refined sophistication.
**The Room:**
Our suite was a masterpiece of luxury—spacious, impeccably designed, and adorned with a surprise birthday setup. A handwritten note from the manager, a decadent chocolate cake, accompanied by a bouquet of fresh roses. The attention to detail, from the plush bedding to the marble bathroom (complete with Remède toiletries), exuded comfort and class.
**Birthday Touches:**
The hotel’s butler service truly shined. Upon learning of the celebration, they arranged a private in-room dining experience with a customized menu, including a candlelit dessert presentation. Later, turndown service included rose petals and a soothing bath drawn with aromatic oils—a perfect prelude to the evening.
Dining & Amenities:
Dinner at the hotel’s signature restaurant was a culinary triumph. The staff surprised me with a tableside serenade and a bespoke dessert platter.
Service Beyond Compare:
What stood out most was the genuine care from every staff member. From the concierge securing last-minute theater tickets to the butler remembering my coffee preference each morning, their anticipatory service felt both magical and effortless.
Final Thoughts:
The St. Regis didn’t just host my birthday—it elevated it into a fairytale. For those seeking a celebration marked by luxury, attention to detail, and heartwarming hospitality, this iconic hotel is unparalleled. I left not just with souvenirs, but with cherished memories and a desire to return.
Rating:★★★★★ (5/5) – A flawless celebration in every sense."
"Travellers from Indonesia.
Stay : 5 Night ( Early Jan 2025 )
Room type : Cool corner king room.
I couldn't sleep well, our room was on the 15th floor, above a pub like a discotheque.
On New Year's Eve, we heard very loud music from night until morning 😭
The hotel seemed to have made a mistake in giving us this room, because we came as a family,
but were given a room where we couldn't sleep well everynight.
The room size is approximately 50m2.
standard room size.
if you are a family with lots of stuff like us,
this hotel is not hotel for that.
the room size should be OK,
but the room design is a bit complicated,
so the room becomes cramped.
This hotel bed is comfortable and soft,
suitable for young people.
Room with amazing view : front is twin towers and pool side.
And right side view is KL tower.
Breakfast : buffet, various types of food,
good taste.
Perfect location for shopping.
across from suria klcc mall , twin tower and aquaria.
Left side : Nasi Kandar open 24 Hours.
I wont back stay here if im back as family trip."
"great location, good price,has gym and upstair common room has big tv with netflix.
.
The service its outstanding from all the staffs.
location just a cross from NU sentral Plaza which has many transportation options like train,metro,tram n bus plus on the same groundfloor .
Recommend to exchange ur money on the ground floor exchange place in the NU sentral, rate is one of the better value.
Thai RM 3.50 _perdish was ,our fav spot in that plaza
U can also apply upstairs for touch n go card which a must for KL public transport.
.
Recommend"
Very Good
406 reviews
8.7/10
1 night
From AED 73
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Top 20 Premium-Hotels in Kuala Lumpur
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Discover our curated selection of premium hotels in Kuala Lumpur for your next stay
No.
1
9.3/10
648 review
EQ Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
2
9.2/10
1744 review
The Ritz-Carlton, Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Large rooms"
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No.
3
9.3/10
899 review
Grand Hyatt Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great view""Delicious breakfast"
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No.
4
9.1/10
864 review
Imperial Lexis Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great swimming pool""Delicious breakfast"
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No.
5
9.4/10
969 review
The RuMa Hotel and Residences
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great design""Delicious breakfast"
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No.
6
8.9/10
205 review
Ascott Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great rooms""Great service"
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No.
7
9.3/10
917 review
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree
Hotel near Bukit Bintang, Kuala Lumpur
"Delicious breakfast""Convenient for shopping"
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No.
8
9.2/10
2034 review
JW Marriott Hotel Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Large rooms"
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No.
9
9.0/10
576 review
Ascott Star KLCC Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great swimming pool""Great view"
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No.
10
9.3/10
629 review
Shangri-La Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Delicious breakfast""Well decorated"
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No.
11
9.3/10
905 review
Pan Pacific Serviced Suites Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Large rooms""Convenient for shopping"
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No.
12
9.3/10
1451 review
Traders Hotel, Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Great view""Delicious breakfast"
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No.
13
9.0/10
879 review
Hilton Kuala Lumpur
Hotel near KL Sentral, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
14
9.4/10
481 review
Le Méridien Kuala Lumpur
Hotel near KL Sentral, Kuala Lumpur
"Delicious breakfast""Great swimming pool"
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No.
15
8.9/10
989 review
The Westin Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Delicious breakfast"
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No.
16
8.8/10
854 review
InterContinental Kuala Lumpur
Hotel near Kuala Lumpur City Centre, Kuala Lumpur
"Delicious breakfast""Large rooms"
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No.
17
9.1/10
198 review
Lanson Place Bukit Ceylon
Hotel near Bukit Ceylon, Kuala Lumpur
"Great rooms""Large rooms"
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No.
18
9.2/10
2012 review
Sama-Sama Hotel Kuala Lumpur International Airport
Hotel near KLIA/Sepang, Sepang
"Close to airport""Easy to get around"
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No.
19
9.0/10
846 review
Grand Millennium Kuala Lumpur
Hotel near Bukit Bintang, Kuala Lumpur
"Convenient for shopping""Delicious breakfast"
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No.
20
9.5/10
94 review
Else Kuala Lumpur
Hotel near China Town, Kuala Lumpur
"Delicious breakfast""Great service"
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What Travelers Said About the Best Hotels in Kuala Lumpur
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Browse these genuine traveler ratings and real guest reviews to find the best Kuala Lumpur hotels.
9.2/10
Great
EE GenuisThe Ritz-Carlton in Kuala Lumpur offers an unparalleled experience that truly embodies luxury and comfort. From the moment you step into the grand lobby, you're greeted by impeccable service and a warm ambiance. The rooms are elegantly designed, featuring a blend of modern amenities and classic decor, ensuring a restful stay.
The dining options are exceptional, with a variety of cuisines that cater to every palate, while the spa provides a serene escape for relaxation. The hotel's central location makes it convenient for exploring the vibrant city. Overall, my stay at The Ritz-Carlton was nothing short of amazing, making it a top choice for anyone visiting Kuala Lumpur. Highly recommended!
SSandra ChaiStaff very friendly and accommodative and helpful.Amazing experience and wonderful time, even for a night.Love the Skydeck and ultimate must try experience walking on glass overlooking of heights of more than 1000m over hanging ledge.
Hotel near Kuala Lumpur City Centre, Kuala Lumpur 35.2% of visitors choose this area
Price per night from:AED 806
8.9/10
Very Good
YYantoroEncountered a minor hiccup during checking in but the front desk staff (Sally) made a quick decisive service recovery that left my family impressed. (Don) from the bar was also very welcoming to us. Ensured that our needs was well taken care of. (Syariff) from the thyme restaurant really bothered to ensure that guests were seated quicky during rush hour breakfast even checking on all tables that everything is nothing short of spectacular. (Hani) from room service also made sure our rooms were of high standards throughout our stay. Overall i would rate Parkroyal highly recommend to stay not because of its location near bukit bintang, but to experience extremely high customer service standards received the moment you step foot inside.
BbennygcsNormally book this for overseas colleague to stay for a short period. Close to KL Sentral convenient for travelling. Place is neat and tidy and good price. Only issue is the lift is only 4 serving over 50+ floors which can be a long wait during peak period and there's no public parking available if your room doesn't come with parking. The room looks exactly like the photos just that the agency has multiple unit at the place you won't know which unit you get but it's close enough. Suggest to provide drinking water to guest as value add in future.
Hotel near KL Sentral, Kuala Lumpur 6.3% of visitors choose this area
Price per night from:AED 84
8.6/10
Very Good
AAWATIF FAKHIRAWhat did we enjoy?
Fasilities are in a good condition. Room will full of mirrors which made the room appear to be big, the sliding mirror door which is nice… Breakfast is fine, Swimming pool not so big but just okay. Nearby out meeting place, just need to take elevator. PARKING is FREE for 2 days. The staff is great too. So for me its worth every penny paid. Kudos to VKL team!
Whats not so enjoyable?
The vivahome shopping mall beside hotel is hidup segan mati tak mahu (nothing is there). We took grab to Sunway Velocity Mall which have more choices and just 5 mins away.
MMJ BuBuTropicana The Residences offers a convenient stay in Kuala Lumpur, especially for those who want to be near Suria KLCC. The location is strategic, with just a 25-minute walk to Pavilion Bukit Jalil. Service is good, with a dedicated customer service number for requests like mineral water, and a RM200 deposit is required upon check-in. While the cleanliness is acceptable, the biggest downside is that the swimming pool is currently under repair. On the bright side, a free washing machine is available for guests, adding extra convenience to the stay.
Hotel near Kuala Lumpur City Centre, Kuala Lumpur 35.2% of visitors choose this area
Price per night from:AED 367
8.3/10
Very Good
JJ$SMy stay was marred by significant service shortcomings, primarily involving Front Office staff member Mr. Saiful during check in around midnight. Despite having a confirmed booking for a queen size bed room, Mr. Saiful(as shown my pic) insisted no such rooms were available and pressured me to accept a 2 single bed room instead. After I firmly declined, he reluctantly provided the room category I had originally booked.
This raised concerns about transparency, as I later observed multiple guests checking in and confirming they had received queen osize bed rooms per their bookings. This inconsistency suggests either poor inventory management or deliberate dishonesty, which is unacceptable.
A separate issue involved valet parking attendants: They repeatedly claimed the self parking lot was ”full,” seemingly to monopolize parking and pressure guests into paid valet services. Multiple guests were observed being turned away from self parking under questionable pretenses.
On a positive note, the room itself was clean and functionally adequate, meeting basic expectations for comfort and hygiene.
Recommendation for Management:
Retrain staff on ethical service practices, particularly regarding room allocations and honest communication.
Audit parking procedures to prevent coercive tactics by valet attendants.
The lack of integrity in these areas overshadowed an otherwise acceptable stay.
AALIF NAQIUDDINWe had a wonderful stay at Cubin Botanical Homestay! The place is super clean, modern, and very family-friendly. Our kids especially loved the pool and the spacious rooms with great city views. The kitchen was well-equipped, which made meal prep easy, and having a convenience store downstairs was super handy. The location is also great—close to shops, restaurants, and major attractions. The hosts were very responsive and helpful throughout our stay. It truly felt like a home away from home. Highly recommend for families looking for comfort, convenience, and a peaceful environment. Would definitely stay here again!
Hotel near Mid Valley City, Kuala Lumpur 2.2% of visitors choose this area
Price per night from:AED 98
8.1/10
Very Good
WweijunI recently stayed at the Crystal Crown Hotel Kuala Lumpur and found it to be a comfortable and convenient choice for travelers seeking value and accessibility.
Location: Situated at the fringe of Kuala Lumpur City North, the hotel offers easy access to attractions like Batu Caves and Merdeka Square. Its proximity to public transportation, including the Kampung Batu train station, makes commuting around the city hassle-free. 
Accommodation: The hotel features 200 cozy rooms, each equipped with modern amenities such as air conditioning, free Wi-Fi, and flat-screen TVs. Some rooms offer beautiful lake views, enhancing the overall experience.  
Dining: The on-site Crown Café serves a variety of Asian and international dishes, catering to diverse palates. Guests have appreciated the halal culinary options and the flavorful vegetarian selections available. 
Facilities: Beyond comfortable accommodations, the hotel boasts a range of facilities including a spa, sauna, and an on-site nightclub for evening entertainment. There’s also a mini-market for last-minute essentials and a business center for corporate travelers. 
Service: The staff at Crystal Crown Hotel Kuala Lumpur have been consistently praised for their efficiency, helpfulness, and attentiveness, contributing to a pleasant and memorable stay. 
Areas for Improvement: While the hotel offers numerous amenities, some guests have noted that certain areas, such as the bathrooms and furnishings, could benefit from refurbishment. Additionally, the breakfast buffet has received mixed reviews, with suggestions for more variety and improved food temperature.
Overall: The Crystal Crown Hotel Kuala Lumpur provides a blend of comfort, convenience, and value. Its strategic location, coupled with attentive service and a range of facilities, makes it a suitable choice for both leisure and business travelers.
HHaswinisri KantharoaMy stay at this hotel was nothing short of exceptional! From the moment I walked in, the staff greeted me with warm hospitality, making me feel right at home. The room was spacious, modern, and spotless, with all the amenities I needed for a comfortable stay. The bed was incredibly cozy, ensuring a restful night’s sleep after a long day of sightseeing. The hotel’s location was perfect—centrally located, making it easy to explore nearby attractions. I also enjoyed the delicious breakfast buffet and the stunning views from the rooftop. Highly recommend this hotel for a memorable stay! ⭐⭐⭐⭐
The average price for hotels in Kuala Lumpur is AED 410 on weekdays, and AED 471 on weekends (Friday-Saturday).
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