Find 5-Star Hotels in Harbin

Nice hotel and close to everything! Staff are very attentive and take good care of us. Miss Air assisted us very well during breakfast. Mr. Max and Mr. Neil at the reception helped us a lot with directions and communications with taxi drivers. Staff here don't speak English well, but they have their ways to communicate with us well, where we see very helpful and appreciated. If we visit Harbin again, we will definitely stay here again for sure! Nice hotel, nice staff, good location, fantastic breakfast, and reasonable price.

Pros:  Very helpful reception staff. Especially Yuyue and Jiaqi. It is not 100% certain that my spelling is correct since they do not speak English (along with the rest of the staff at this 5 star hotel in a city of more than 10 million people). Comfortable beds and decent pillows. Clean bathrooms. We had a free upgrade - see Cons! Cons: ”Non-smoking” room is a joke. The guests DO smoke everywhere. There are a lot of fabrics used in the rooms for the decoration, and smoke penetrates them to a great extent. In order to find a room with decent air quality, we had to change our rooms twice. See Pros! There was only a very limited selection of biscuits and fruits available for the advertised ”luxurious afternoon tea.”.

All staffs are so helpful and friendly especially Miss Gao is super good. We love the cleanliness of the hotel. The size of the room is good enough. Location is next to Zhongyang Street on 1 min walking. You can have unlimited afternoon tea when you stay here. Thats the bonus point! Breakfast are super delicious!

It is certainly an overwhelming experience of my stay, this property is located just a few steps from Central Avenue (Zhongyang Street) which is the iconic landmark of its city, connecting to the major tourist attractions such as St. Sophia church, Zhaolin Park, China Baroque History Culture Scenic Area, Dragon Tower ( Long Ta ), Sun Island, Ice Show World etc wherever can be reached by metro, makes perfectly sense to leisure travellers, practically for purpose of the visit to Ice Show World when on winter season. Upon reaching the entrance of the hotel, the staff was enthusiastic and helpful, stepped out to help me take the luggages for check-in, they gladly introduced the history of the hotel, I was astonished to learn that it's been standing over 100 years, well designed in every part of foyer, full of Russian style, feeling like I'm staying in as a membersof the nobility. As I booked the superior room, the staff suggested a limited offer that I can go on the different type of suite, before the decision, they escorted me to have a view of the room, and I finally chose the 55sqm room, that was a big bargain for the upgrade paying just ¥500 extra. I was shocked at the time I stepped in to the room, it is elegantly decorated. Whenever you sit in watching the TV, lying on the bed immersing yourself enjoying the bubble bath, you would almost be resisted to leave. Finally I will undoubtedly give the full score of 10 for what I deserved from this property, and this will be a good place to be on my next visit, hopefully December the year for Ice Snow festival.

We were delighted to find that our room was spacious and provided ample space for us to relax and unwind. The reading lounge in the room was a lovely addition, allowing us to enjoy some quiet reading time. The bathroom is spacious and clean. The check-in staff were friendly and willing to assist us with any inquiries or requests we had. The helpfulness and courteousness made the check-in process smooth and welcoming. Convenient Location: The hotel's location was truly advantageous, as it was within walking distance of Zhongyang Street, which is known as Asia's longest pedestrian street. This central location allowed us to easily explore and enjoy the vibrant atmosphere of Harbin. The inclusion of breakfast buffet and afternoon tea was a delightful addition to our stay. The hotel offered a decent selection of food during both meals, ensuring that we had a satisfying start to our day and a pleasant afternoon treat. Staff at the restaurant were always attentive and ready to assist us. They provided excellent service and ensured that our dining experience was enjoyable. Their attentiveness added an extra touch of warmth and hospitality to our meals. City Tour Arrangements: We were pleased to discover that the hotel had a local tour arranger at the lobby near the reception area. Ms. Tong Tong, the tour arranger, proved to be extremely helpful in organizing a private car for our city tour. She ensured that our preferences were taken into account and made valuable suggestions for places to explore. Professional and Polite Driver: Our driver for the city tour, Mr. Gwu MiAn, was exceptional in his professionalism and attentiveness. He took us to the places we wanted to visit and made sure we were comfortable throughout the journey. His kind and polite demeanor, coupled with his provision of water to keep us hydrated, added an extra level of comfort to our city tour. Overall, our stay at was memorable and enjoyable. The spacious rooms, clean bathroom, helpful check-in staff, convenient location, inclusion of breakfast buffet and afternoon tea with decent selections, and the attentive restaurant staff all contributed to a positive experience. We highly recommend this hotel to anyone visiting Harbin and seeking a comfortable and convenient stay.

Harbin Central Street Meilunmeihuan Hotel: A 24-hour stay experience where you are pampered by details. I stayed in the core area of ​​Central Street for one night, but I was deeply attracted by the ”detail control” operation of this hotel from the guest room to the public area. I thought I was just sleeping, but I really felt the warmth of ”being taken seriously”. The moment I opened the door of the superior king-size bed room, I felt a sense of ”security” - the bedding was as smooth as if it had just been ironed, and there was no dust on the edge of the mattress when I touched it casually. The floor reflected the warm light outside the window, and even the gaps at the head of the bed and the air-conditioning outlets were as fresh as if they had been ”checked with a magnifying glass”. The bathroom is separated into dry and wet areas, the glass partition is so transparent that it can be used as a mirror, the anti-slip mat is clean as new, and the smart toilet is illuminated. Room service: Mixing ”sense of proportion” and ”warmth”, the room attendants are particularly considerate, asking about needs in a gentle voice, and are enthusiastic and thoughtful. 24-hour gym: small but complete, with treadmills, dumbbells, yoga mats Self-service laundry: very friendly to short-distance travelers! Free use Children's room: a ”holy land of liberation” for families with children! Cartoon floor mats, mini slides, disinfected Lego and picture books When I left the hotel, I found that ”spotless” is not just a slogan, but an obsession that every corner is taken seriously. This hotel has made ”service” into a warm interaction, which makes people think when they leave: next time I come to Central Avenue, I will stay here.

The hotel room is very spacious, with two choices of soft and hard pillows, a comfortable mattress, and the hotel air conditioner can adjust the air conditioning, so you won't feel stuffy. The location is particularly good. When you go out, you will see Central Street and the Flood Control Monument. In front of you are the Songhua River, the Internet celebrity bridge, and the Songhua River Ice Amusement Park. The hotel service staff is very enthusiastic! The hotel breakfast is also delicious, with many varieties, and the varieties are slightly different for two days.

The hotel’s location is excellent, with Subway Line 2 right outside, making it easy to reach Snow and Ice World, Central Street, and other attractions. The breakfast was decent and very convenient, especially in the extreme cold when going out for food would have been tiring. The room was comfortable enough for a good rest, and the lobby had a grand and impressive design. Overall, a great choice for a stay, especially for those visiting in winter!

The environment of this hotel is very good, the hygiene is also very good, and the breakfast is also very rich. I originally thought that the breakfast was a buffet, but when I arrived, I found that the proportions of others were good, and this proportion was very reasonable. It was still very good. The hotel lobby is really grand, and next to it is the Liu Laogen Grand Stage. But I went there at the wrong time, so I didn't see it. The hotel service is still very good, very polite and the service attitude is very good. Because we were eating next door, the check-out was delayed a bit, and then I talked to the staff about it, and the staff agreed that there was no problem. Five-star reviews

The hotel does very little to communicate and fully explain in detail to their guests when they check in, we did not know that the hotel was offering dinner to their to its guest on the day of our arrival, we had to ask around, and in so doing it seemed as though we where trying to get crush for a free dinner, the package we booked for had an executive lounge happy hour and light dinner, we had to prove ourselves that we had booked and paid for a package deal. The hotel really needs to improve on their service and alert their guests on what is happening in the hotel so as to avoid embarrassing and unnecessary confusion. The room was clean, but the amenities offered are not up to par. The air conditioner was not making the room cool enough. The room was hot, and the air was tight. The food was good and we were satisfied, this was the best part for my family and I, we where actually skeptical thinking that it's going to be all Chinese but surprisingly we ate more than we anticipated for. The hotel is a good hotel. Would i recommend someone to go and stay there? Yes! But they need to seriously improve on communication and overall service towards their guests, especially foreign guests who want to try out Chinese cuisines, you need to raise the bar and look for service providers who are bilingual so as to facilitate a good service. And please add more pastry recipes to your menu 😋