Guest User
August 3, 2024
First of all, the waiter is dishonest and has a perfunctory attitude. At the beginning of check-in, they told us that the room was tight and asked us to wait for cleaning coordination. Then they gave us a room card with a lower standard than the one booked without clearly informing us. After entering the room, the phone was broken, the access card could not be used, and the switch fell off. I went to the front desk to see that all the other rooms with the same reservation standards were empty and had been cleaned. When I went to the front desk, the clerk argued that I had given the wrong room card. In other hotels in Yunnan, I saw children taking the initiative to inform them that children's breakfast is free (the child has exceeded the standard and is equivalent to an adult). I asked here and was told that the child can have breakfast for free. However, when I went to the restaurant the next day, the restaurant asked for it again. Additional charges apply. Regarding the accommodation environment, there are more than 70 rooms on one floor, with a huge amount of water supply, central air conditioning with no air volume, and poor sound insulation. The last breakfast was short and was finished at 8:30. There was nothing to eat, not even soy milk, and a pile of leftovers. It's rated four stars, not even as good as a youth hostel.
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