Guest User
December 18, 2024
We had a full course of crab dishes, including over 200,000 yen worth of Taiza crab for two people, which was very delicious, but the staff were all foreign, and the explanations were in a foreign accent, which half the atmosphere was lost, which was a bit sad. We stayed in the best room on the third floor, but we did not feel any hospitality or warmth that you would expect from a ryokan. I understand the recent cost-cutting measures, but it felt like they had cut costs too much and had not thought about the comfort of the guests. It has been said since ancient times that a ryokan is determined by its female owner, but I think there are many ways to improve the soft aspects. On the morning of our check-out, we were the only group there, and it was only five or six steps to the front door, but the female owner, who was there, did not even say a final goodbye. We will never go again, but for the sake of future guests, I hope they will study more about how the ryokan business should be and welcome them with sincerity.
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